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Bunq is a Dutch neobank positioning itself as 'the bank of the free', focusing on sustainability, digital nomads, and European expats.

✦ Sentiment OverviewUpdated every month · Oct 15, 2026

Bunq maintains solid customer approval (4.2/5 across 95,779 ratings) with steady review sentiment, while institutional perception has brightened - the NeoBase index rose to 79.8/100 (+4.3). Recent headlines reveal divergence: media coverage splits between crypto-opportunity framing and US regulatory rejection, yet customer ratings remain unaffected. The OCC denial and potential Capitalflow divestment signal strategic recalibration in the fintech's US and European footing.

Sentiment index

our score · updated every month
79.8/100▲ +4.32 vs previous reading
025507510079.825 Jul1 Aug15 Aug15 Oct

Ratings across platforms

★ 4.2 · 96K · 3
Trustpilot
3.7★
20K ratings · 65% positive
Google Play
4.4★
40K ratings · 85% positive
5M+ installs
App Store
4.4★
36K ratings · 85% positive
Measured October 15, 2026

Where Bunq operates

29 markets
Netherlands Germany France Spain Italy Austria Belgium Portugal Sweden Norway Denmark Finland Ireland Poland Czechia Slovakia Hungary Romania Bulgaria Croatia Slovenia Greece Cyprus Luxembourg Malta Latvia Estonia Lithuania Switzerland

Rating distribution

All platforms
5★
69% · 66K
4★
12% · 11K
3★
3% · 3.1K
2★
3% · 2.9K
1★
13% · 12K

Rating & review volume over time

Trustpilot · 3.7★Google Play · 4.4★App Store · 4.4★Review volume · 96K · +3.8%
1★2★3★4★5★92KJul '26Aug '26Aug '26Oct '26

Brand sentiment trend

positive sentiment, by platform
Trustpilot · 65%Google Play · 85%App Store · 85%
87%75%63%Jul '26Aug '26Aug '26Oct '26

App screenshots

App Store
Bunq app screenshot 1Bunq app screenshot 2Bunq app screenshot 3Bunq app screenshot 4Bunq app screenshot 5Bunq app screenshot 6

In the media

brand coverage
fintechmagazine.com

bunq: Who Becomes Britain’s Front Door Into Cryptocurrency?

fintechmagazine.com · 1mo ago

Chief Evangelist for bunq Joe Wilson explores how FCA crypto regulations and digital assets trust impact UK retail investors and where...

www.forbes.com

OCC Denies Two Fintech Bank Charters Even While Courting Applicants

www.forbes.com · 2mo ago

The OCC rejected charter bids from bunq and Wise weeks before declaring itself open for business. The denial letters show what applicants...

www.bobsguide.com

What Bunq’s OCC Rejection Teaches Foreign Fintechs

www.bobsguide.com · 2mo ago

The OCC's rejection of Bunq's US national bank charter offers critical lessons for foreign fintechs on regulatory capital, compliance,...

www.fintechfutures.com

Bunq reportedly looking to sell Irish SME lender Capitalflow

www.fintechfutures.com · 2mo ago

Bunq reportedly looking to sell Irish SME lender Capitalflow. The Dutch neobank reportedly wants to focus its attention on the retail banking...

www.reuters.com

US regulator rejects Dutch fintech Bunq's application for national bank charter

www.reuters.com · 2mo ago

The OCC said the application did not clearly explain how Bunq would be capitalized in the United ​States and raised doubts about management's...

Latest from social

LinkedIn & Facebook
BunqLinkedIn· 2w ago · Oct 5, 2026

🎬 The UvA Impact Challenge Aftermovie is here! What a journey! From the first ideas and new connections to the final pitches on stage, this edition was all about turning ambition into impact. 🚀 A huge congratulations to this year’s winners: 🏆 Advanced Award: Guardian Agent 💡 Ideation Award: Rixa 👏 Audience Award: Tulip A special thank you to our jury for sharing their expertise and selecting this year’s winners: ⚖️ Jesper Romers ⚖️ Zoltán Szlávik ⚖️ Ioana Urseanu ⚖️ Rohit Gulati ⚖️ Bas Wouwenaar ⚖️ Erik Boer ⚖️ Daniel Contreras Mejia And of course, a huge thank you to all our partners for sharing their knowledge, supporting our students and making this edition possible: bunq • Belastingdienst • Guidion • Shell • GVB • The Chemours Company Nederland • TKH AI Technology • Greenchoice • STACH Food • Vesteda • Incluzio • ALK• Colbe • Plat4mation • CIZ, Centrum indicatiestelling zorg • SportCity • Nestlé • ChipSoft Nederland • ORTEC • Ohpen • Mediahuis Nederland • Colt Technology Services • Dustin • InShared• Amsterdam UMC • Marktplaats • De Brauw Blackstone Westbroek• ASML • YER• Universiteit van Amsterdam • Soapbox And finally, thank you to all the students, mentors and everyone who joined us throughout the journey. ❤️ Now it’s time to relive the highlights. 🎥 This edition may be over, but for these entrepreneurs, it’s only the beginning. 🚀

♡ 77💬 3↻ 0

What people are saying

mentions on X, Reddit & Facebook

About Bunq

Founded in 2012 by Ali Niknam, self-funded with €98M. Received Dutch banking licence in 2014 — first new EU licence in 35+ years. Became profitable in 2022.

Frequently asked questions

Who is bunq designed for?

bunq is especially popular among digital nomads, expats and freelancers working across multiple EU countries. It offers multi-currency accounts, IBANs from several countries (NL, DE, FR, ES, IT) and an Easy Travel mode that auto-adjusts settings when you travel.

How much do bunq plans cost?

bunq offers: Easy Bank (€3.99/mo), Easy Bank Pro (€9.99/mo) and Easy Bank Pro XL (€17.99/mo). Every plan includes a physical card, multi-country EEA IBANs and fee-free payments within the EEA. Pro adds metal cards, cashback and higher limits.

How many sub-accounts can I have with bunq?

On the Pro plan you can have up to 25 sub-accounts in different currencies, each with its own IBAN — ideal for budgeting. Keep rent, groceries and savings in completely separate accounts with real IBANs.

How do bunq Savings Goals work?

Savings Goals are sub-accounts with a visual progress tracker. Set a goal, a target date and bunq calculates a monthly saving amount. Automatic transfers can be triggered after each incoming payment.

Is bunq available outside the EU?

bunq is available across the EU/EEA but not in the US, UK (post-Brexit) or non-EEA countries. All account holders must be EEA residents. Support is available in English and several European languages.

Compare Bunq with similar neobanks

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.

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