Comparison
Monzo vs Starling Bank
Two neobanks compared on customer sentiment, app-store ratings and regulation.
Recent coverage
Press we captured in the last 90 days: 14 for Monzo, 8 for Starling Bank. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.
- Monzo pumps €25m into its Irish operationbusinesspost.ie · Sep 14, 2026
- How Adclear Cuts Monzo Approval Times by 82%fintechmagazine.com · Sep 10, 2026
- Monzo’s chair to exit next monthbankingdive.com · Aug 15, 2026
- Starling Bank's Anne Boden wants to compete with Anthropic for talent at new AI fintechefinancialcareers.com · Sep 10, 2026
- iwoca Brings £1m SME Loans to Starling Bank Usersfintechmagazine.com · Sep 8, 2026
- Starling Bank Partners with iwoca to Offer Business Loans Up to £1Mffnews.com · Sep 8, 2026
Monzo vs Starling Bank: the verdict
Monzo and Starling Bank are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.
Both score around 96.3 out of 100 on NeoBase's composite sentiment index.
Starling Bank holds the stronger app-store ratings across Google Play and the App Store.
Starling Bank draws fewer bottom-scored reviews: 2.1% of its Trustpilot ratings are one star, against 13% for Monzo.
Starling Bank answers 96% of the reviews it receives; Monzo answers 50%.
Across 8 tracked metrics, Starling Bank comes out ahead on 6.
NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.