Privacy Policy

Last updated: 2026-07-23

This policy explains how we handle personal data under the GDPR (Regulation (EU) 2016/679).

1. Controller

The controller of your personal data is The Clarity Mateusz Rzetecki, a sole proprietorship registered in the Polish Central Registration and Information on Business (CEIDG). Contact: contact@neobase.co.

2. What we collect

  • Email address — when you sign in (passwordless magic link) or request a report. This is the only identifying data we ask you for.
  • Technical data — standard server logs (IP address, user agent, timestamps) generated when you visit, used for security and reliability.
  • Essential cookie — a session cookie that keeps you signed in. No advertising or third-party analytics cookies are used.

We do not collect special-category data, and the brand/review data on the Service concerns companies, not you.

3. Purposes and legal bases

  • Providing the Service and your account — Art. 6(1)(b) (performance of a contract).
  • Security, abuse-prevention and reliability of the Service — Art. 6(1)(f) (legitimate interest).
  • Sending a report you requested and related follow-up — Art. 6(1)(b)/(a) (contract / consent, which you can withdraw at any time).

4. Recipients / processors

We use vetted processors that act on our instructions:

  • Vercel Inc. — hosting and delivery of the Service.
  • Neon Inc. — managed database storage.
  • Resend — sending transactional email (sign-in links, requested reports).

Third-party services that provide public brand data (e.g. Apify, DataForSEO) and our AI provider process information about brands, not your personal data.

5. Transfers outside the EEA

Some processors are located in the United States. Such transfers rely on appropriate safeguards under the GDPR (e.g. Standard Contractual Clauses and, where applicable, the EU–US Data Privacy Framework).

6. Retention

We keep account data for as long as your account exists and delete it on closure. Report-request data is kept only as long as needed to fulfil the request and for a reasonable follow-up period. Server logs are kept for a limited period for security.

7. Your rights

You have the right to access, rectification, erasure, restriction, objection and data portability, and to withdraw consent at any time. To exercise them, contact contact@neobase.co. You also have the right to lodge a complaint with a supervisory authority — in Poland, the President of the Personal Data Protection Office (PUODO), ul. Stawki 2, 00-193 Warszawa.

8. Cookies

We use only a strictly necessary session cookie for sign-in. Because we use no marketing or analytics cookies, no consent banner is required for it.

9. Changes

We may update this policy; the "last updated" date shows the current version. Material changes will be communicated to registered users.

10. Contact

Questions about this policy: contact@neobase.co.