Comparison
Chase UK vs Monzo
Two neobanks compared on customer sentiment, app-store ratings and regulation.
Recent coverage
Press we captured in the last 90 days: 2 for Chase UK, 12 for Monzo. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.
- Revolut Appoints Former Chase UK Chief Kuba Fast as CEO of Revolut Bank UABffnews.com · Aug 1, 2026
- Revolut hires ex-Chase UK boss Kuba Fast to lead its European bankthenextweb.com · Jul 15, 2026
- Revolut poaches Chase UK boss Kuba Fast to help its Europe pushthetimes.com · Jul 15, 2026
- Monzo pumps €25m into its Irish operationbusinesspost.ie · Sep 14, 2026
- How Adclear Cuts Monzo Approval Times by 82%fintechmagazine.com · Sep 10, 2026
- Monzo’s chair to exit next monthbankingdive.com · Aug 15, 2026
Chase UK vs Monzo: the verdict
Chase UK and Monzo are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.
Monzo leads NeoBase's composite sentiment score, 96.3 to 91.1 out of 100.
Chase UK holds the stronger app-store ratings across Google Play and the App Store.
Chase UK draws fewer bottom-scored reviews: 1.7% of its Trustpilot ratings are one star, against 4.8% for Monzo.
Chase UK answers 83% of the reviews it receives; Monzo answers 50%.
Across 8 tracked metrics, Chase UK comes out ahead on 5.
NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.