Neobanks

Neobank · 🇬🇧 United Kingdom

Chase UK

United Kingdom · chase.co.uk

91.2Sentiment /100 1.1
✦ Sentiment OverviewUpdated every month · Aug 19, 2026

Chase UK maintains strong customer confidence with a 4.8/5 rating across 415,922 reviews, sentiment holding steady. The NeoBase index stands at 91.2/100 (-1.1 week-over-week), signalling a marginal decline despite consistently positive headlines. Media coverage centres on executive departures - the appointment of former Chase UK chief Kuba Fast to lead Revolut's European banking operations - reflecting talent migration rather than operational concerns.

Sentiment index

our score · updated every month
91.2/100 -1.09 vs previous reading
025507510091.225 Jul1 Aug15 Aug

Ratings across platforms

4.8 · 416K · 3
Trustpilot
3.5
16K ratings · 72% positive
Google Play
4.8
121K ratings · 96% positive
1M+ installs
App Store
4.9
279K ratings · 99% positive
Measured August 17, 2026

Where Chase UK operates

1 markets
United Kingdom

Rating distribution

All platforms
5
90% · 372K
4
7% · 30K
3
1% · 4.0K
2
0% · 1.7K
1
2% · 7.7K

Rating & review volume over time

Trustpilot · 3.5★Google Play · 4.8★App Store · 4.9★Review volume · 416K · +1.1%
12345411KJul '26Aug '26Aug '26

Brand sentiment trend

positive sentiment, by platform
Trustpilot · 72%Google Play · 96%App Store · 99%
100%85%69%Jul '26Aug '26Aug '26

App screenshots

App Store
Chase UK app screenshot 1Chase UK app screenshot 2Chase UK app screenshot 3Chase UK app screenshot 4Chase UK app screenshot 5Chase UK app screenshot 6

In the media

brand coverage
fintech.global

10x Banking secures £40m from AshGrove Capital

fintech.global · 4w ago

10x Banking, a cloud-native core banking platform provider whose technology underpins major institutions such as Westpac and Chase UK,...

ffnews.com

Revolut Appoints Former Chase UK Chief Kuba Fast as CEO of Revolut Bank UAB

ffnews.com · 1mo ago

Revolut appoints former Chase UK chief Kuba Fast as CEO of Revolut Bank UAB to lead its 55M-user European expansion and new dual-hub banking...

thenextweb.com

Revolut hires ex-Chase UK boss Kuba Fast to lead its European bank

thenextweb.com · 2mo ago

Revolut has named former Chase UK chief Kuba Fast as CEO of Revolut Bank UAB and its European operations, replacing Joe Heneghan.

www.thebanker.com

Revolut taps former Chase UK boss to lead European banking arm

www.thebanker.com · 2mo ago

The former boss of JPMorgan's Chase UK has joined Revolut to lead its banking arm in Lithuania as the fintech undergoes a wave of leadership...

www.uktech.news

Former Chase UK boss joins Revolut to lead European entity

www.uktech.news · 2mo ago

Kuba Fast, the former chief executive of Chase UK, has been appointed by Revolut to lead its European banking entity.

Latest from social

Sample
Chase UKFacebook· 4d ago · Aug 30, 2026

We're hiring across engineering, product and risk. Come build the future of finance with Chase UK.

3.7K💬 29153
Chase UKLinkedIn· 1w ago · Aug 27, 2026

Proud to share that Chase UK has been recognised for product innovation this year. This is just the beginning.

507💬 3710
Chase UKLinkedIn· 2w ago · Aug 19, 2026

Proud to share that Chase UK has been recognised for product innovation this year. This is just the beginning.

1.9K💬 9123
Chase UKFacebook· 3w ago · Aug 11, 2026

Proud to share that Chase UK has been recognised for product innovation this year. This is just the beginning.

1.2K💬 3346

Compare Chase UK with similar neobanks

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.

Spotted incorrect data on this page? Let us know.