Comparison

Cash App vs Neteller

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Cash App
Best on ratings
Cash App
Best on app quality
Cash App
Best on review volume
Cash App
Cash App
sentiment
Google Play
App Store
Trustpilot
View Cash App →
Neteller
sentiment
Google Play
App Store
Trustpilot
View Neteller →
Customer sentiment
NeoBase sentiment
95.0
BEST
63.4
App & store ratings
Trustpilot
4.5
27,724 ratings
BEST
2.3
2,868 ratings
Google Play
4.7
4,393,091 ratings
BEST
4.4
48,673 ratings
App Store
4.8
8,613,516 ratings
BEST
4.5
1,162 ratings
Total ratings
13.0M
BEST
53K
Service & responsiveness
1-star reviews
2.3%
BEST
12.4%
Replies to reviews
85%
BEST
76%
Typical reply time
< 1h
BEST
~12 hours
Markets served
2
17
BEST
Company
Founded
2013
1999
Country
🇺🇸 United States
🇬🇧 United Kingdom

Recent coverage

Press we captured in the last 90 days: 13 for Cash App, 2 for Neteller. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Cash App
Neteller

Cash App vs Neteller: the verdict

Cash App and Neteller are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Cash App leads NeoBase's composite sentiment score, 95.0 to 63.4 out of 100.

Cash App holds the stronger app-store ratings across Google Play and the App Store.

Cash App draws fewer bottom-scored reviews: 2.3% of its Trustpilot ratings are one star, against 12.4% for Neteller.

Across 9 tracked metrics, Cash App comes out ahead on 8.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.