Neobanks

Neteller is a long-established digital wallet popular for online gaming, forex, and international payments, operated by Paysafe Group.

✦ Sentiment OverviewUpdated weekly · Jul 17, 2026

Neteller sits in a conflicted middle ground: its 3.3/5 customer rating reflects mixed satisfaction, while sentiment tracking has risen 3.3 points to 62/100, buoyed by leadership announcements and crypto-partnership positioning. Recent headlines emphasize corporate expansion and strategic crypto credentials rather than product innovation, suggesting media interest centres on institutional moves. The gap between modest customer scores and improving sentiment indices hints that brand momentum is rebuilding among observers, though end-user satisfaction hasn't yet caught up.

Sentiment index

our score · updated weekly
73.1/100
+11.55 vs last week
Reviews · 83,256 ratings73
News
Mentions

Where Neteller operates

17 markets
United Kingdom Germany France Spain Italy Netherlands Poland Austria Sweden Denmark Norway Finland Ireland Belgium Portugal Canada Australia

Company responsiveness

64%
Replies to reviews
~13h
Typical reply time

In the media

brand coverage
fintech-alliance.com

Scott Dawson promoted to CEO of DECTA as company’s UK presence expands

fintech-alliance.com · 23mo ago

Written By FinTech Alliance in FinTech. Scott Dawson promoted to CEO of DECTA as company's UK presence expands.

fintechmagazine.com

Paysafe: 2024 Crypto Outlook & Value in Partnerships

fintechmagazine.com · 31mo ago

Paysafe's 2024 outlook on crypto growth & partnership value. Chris Petersen & Micah Kershner share insights with FinTech Magazine.

timesofmalta.com

The most popular digital payment methods on betting sites

timesofmalta.com · 41mo ago

One of the most popular online digital payment methods is Neteller. Neteller is a trustworthy payment platform that lets you securely transfer and receive...

biznakenya.com

Most Popular Fintech Payment Apps at Online Casinos?

biznakenya.com · 52mo ago

It used to be the case that only a few payment methods were offered at online casinos. However, that has now changed.

Latest from social

LinkedIn & Facebook

What people are saying

Sample
Tomasz Wójcik@tomaszwjcikX· 3d ago

Anyone else having issues with Neteller verification today? Been stuck for hours 😤

Léa Duboisu/laduboisReddit· 1w ago

Great thread on how Neteller is rethinking cross-border payments. Worth a read for anyone in fintech.

Elena Fischer@elenafischerX· 1w ago

Mixed feelings on Neteller lately — love the product, but the latest update changed a flow I relied on.

Léa DuboisFacebook· 1w ago

Great thread on how Neteller is rethinking cross-border payments. Worth a read for anyone in fintech.

Marcus Bell@marcusbellX· 2w ago

Mixed feelings on Neteller lately — love the product, but the latest update changed a flow I relied on.

Company

Founded1999
OwnershipPrivate (Paysafe Group)
LicensesFCA (UK e-money institution)
Available in17 markets

About Neteller

Neteller was founded in 1999 in Canada and is now headquartered in London. Like Skrill (its sister brand), it is part of Paysafe Group. Neteller is particularly popular for funding online gaming, betting, and forex trading accounts due to its fast transfers and wide merchant acceptance. It offers a Net+ prepaid Mastercard.

Frequently asked questions

Is Neteller the same as Skrill?

Neteller and Skrill are sister brands both owned by Paysafe Group. They operate separately with their own wallets and accounts, but share backend infrastructure and similar fee structures.

What are Neteller's fees?

Neteller charges 2.5% for card deposits (min €1). Sending to other Neteller accounts costs 1.45% (free for VIP members). Currency conversion is 3.99% above mid-market rate.

Is Neteller available in the US?

No. Neteller withdrew from the US market in 2007 following legal issues related to online gambling. It is not available to US residents.

What is the Net+ prepaid card?

The Net+ Mastercard prepaid card is linked to your Neteller balance, accepted anywhere Mastercard is accepted, and available as a virtual or physical card. Fees may apply.

Is Neteller regulated?

Yes. Neteller is authorised and regulated by the UK FCA as an e-money institution, with customer funds safeguarded separately from company assets.

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store — anonymised store metrics only, no individual reviews.