Neobanks

Neobank · 🇬🇧 United Kingdom

Neteller

United Kingdom · neteller.com

63.4Sentiment /100 0.5

Neteller is a long-established digital wallet popular for online gaming, forex, and international payments, operated by Paysafe Group.

✦ Sentiment OverviewUpdated every month · Aug 19, 2026

Neteller maintains solid customer standing at 4.3/5 across 52,703 ratings, with review sentiment improving in recent weeks. The NeoBase index sits at 63.4/100 (+0.4), reflecting modest momentum. Recent coverage remains largely neutral, focused on product guidance and sector trends, though leadership moves at peer firms signal continued executive reshuffling across fintech banking roles.

Sentiment index

our score · updated every month
63.4/100 +0.45 vs previous reading
025507510063.425 Jul1 Aug15 Aug

Ratings across platforms

4.3 · 53K · 3
Trustpilot
2.3
2.9K ratings · 40% positive
Google Play
4.4
49K ratings · 88% positive
5M+ installs
App Store
4.5
1.2K ratings · 88% positive
Measured August 17, 2026

Where Neteller operates

17 markets
United Kingdom Germany France Spain Italy Netherlands Poland Austria Sweden Denmark Norway Finland Ireland Belgium Portugal Canada Australia

Rating distribution

All platforms
5
76% · 40K
4
9% · 5.0K
3
0% · 63
2
2% · 1.0K
1
12% · 6.5K

Rating & review volume over time

Trustpilot · 2.3★Google Play · 4.4★App Store · 4.5★Review volume · 53K · +0.32%
1234553KJul '26Aug '26Aug '26

Brand sentiment trend

positive sentiment, by platform
Trustpilot · 40%Google Play · 88%App Store · 88%
91%64%37%Jul '26Aug '26Aug '26

App screenshots

App Store
Neteller app screenshot 1Neteller app screenshot 2Neteller app screenshot 3Neteller app screenshot 4Neteller app screenshot 5Neteller app screenshot 6

In the media

brand coverage
www.openpr.com

How to Withdraw Crypto to Neteller - Step by Step Guide

www.openpr.com · 1mo ago

Neteller sits in an interesting spot in the digital wallet ecosystem. It's been around since 1999 - ancient by fintech standards - and has...

simplywall.st

3 Fintech Stocks Trading At Low P S Multiples

simplywall.st · 2mo ago

Fintech stocks are not just about apps and algorithms, they are also about people and how companies choose to organise their workforce.

businessfocusmagazine.com

How Digital Payments and FinTech Are Transforming the Global Entertainment & Gaming Economy

businessfocusmagazine.com · 6mo ago

There's a quiet revolution happening every time someone taps a screen to buy a battle pass, subscribes to a streaming platform, or purchases...

www.fintechweekly.com

Nexo Appoints Fintech Veteran Lorenzo Pellegrino as Chief Banking Officer

www.fintechweekly.com · 13mo ago

Nexo names Lorenzo Pellegrino as Chief Banking Officer, strengthening its leadership as it scales digital asset infrastructure and global...

fintech-alliance.com

Scott Dawson promoted to CEO of DECTA as company’s UK presence expands

fintech-alliance.com · 25mo ago

Written By FinTech Alliance in FinTech. Scott Dawson promoted to CEO of DECTA as company's UK presence expands.

Latest from social

LinkedIn & Facebook

About Neteller

Neteller was founded in 1999 in Canada and is now headquartered in London. Like Skrill (its sister brand), it is part of Paysafe Group. Neteller is particularly popular for funding online gaming, betting, and forex trading accounts due to its fast transfers and wide merchant acceptance. It offers a Net+ prepaid Mastercard.

Frequently asked questions

Is Neteller the same as Skrill?

Neteller and Skrill are sister brands both owned by Paysafe Group. They operate separately with their own wallets and accounts, but share backend infrastructure and similar fee structures.

What are Neteller's fees?

Neteller charges 2.5% for card deposits (min €1). Sending to other Neteller accounts costs 1.45% (free for VIP members). Currency conversion is 3.99% above mid-market rate.

Is Neteller available in the US?

No. Neteller withdrew from the US market in 2007 following legal issues related to online gambling. It is not available to US residents.

What is the Net+ prepaid card?

The Net+ Mastercard prepaid card is linked to your Neteller balance, accepted anywhere Mastercard is accepted, and available as a virtual or physical card. Fees may apply.

Is Neteller regulated?

Yes. Neteller is authorised and regulated by the UK FCA as an e-money institution, with customer funds safeguarded separately from company assets.

Compare Neteller with similar neobanks

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.

Spotted incorrect data on this page? Let us know.