Comparison

Allica Bank vs Monzo

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Monzo
Best on ratings
Monzo
Best on app quality
Monzo
Best on review volume
Monzo
Allica Bank
sentiment
Google Play
App Store
Trustpilot
View Allica Bank →
Monzo
sentiment
Google Play
App Store
Trustpilot
View Monzo →
Customer sentiment
NeoBase sentiment
91.7
96.3
BEST
App & store ratings
Trustpilot
4.6 ★
1,904 ratings
4.6 ★
73,607 ratings
Google Play
4.5 ★
432 ratings
4.8 ★
185,394 ratings
BEST
App Store
4.7 ★
2,547 ratings
4.9 ★
363,328 ratings
BEST
Total ratings
4.9K
622K
BEST
Service & responsiveness
1-star reviews
5.1%
3%
BEST
Replies to reviews
86%
BEST
50%
Typical reply time
~1 day
BEST
~3 days
Markets served
1
2
BEST
Company
Founded
2019
2015
Country
🇬🇧 United Kingdom
🇬🇧 United Kingdom
Headquarters
-
London, United Kingdom

Recent coverage

Press we captured in the last 90 days: 3 for Allica Bank, 13 for Monzo. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Allica Bank
Monzo

Allica Bank vs Monzo: the verdict

Allica Bank and Monzo are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Monzo leads NeoBase's composite sentiment score, 96.3 to 91.7 out of 100.

Monzo holds the stronger app-store ratings across Google Play and the App Store.

Allica Bank answers 86% of the reviews it receives; Monzo answers 50%.

Across 8 tracked metrics, Monzo comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.