Comparison

Acorns vs Klarna

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Acorns
Best on ratings
Acorns
Best on app quality
Acorns
Best on review volume
Klarna
Acorns
sentiment
Google Play
App Store
Trustpilot
View Acorns →
Klarna
sentiment
Google Play
App Store
Trustpilot
View Klarna →
Customer sentiment
NeoBase sentiment
94.2
BEST
85.9
App & store ratings
Trustpilot
4.0 ★
4,377 ratings
4.5 ★
613,942 ratings
BEST
Google Play
4.7 ★
412,563 ratings
BEST
4.5 ★
2,064,148 ratings
App Store
4.8 ★
959,646 ratings
BEST
4.7 ★
583,825 ratings
Total ratings
1.4M
3.3M
BEST
Service & responsiveness
1-star reviews
2.4%
BEST
6.3%
Replies to reviews
98%
99%
Typical reply time
~4 days
~21 hours
BEST
Markets served
1
19
BEST
Company
Founded
2012
2005
Country
🇺🇸 United States
🇸🇪 Sweden
Headquarters
Irvine, California, USA
Stockholm, Sweden

Recent coverage

Press we captured in the last 90 days: 1 for Acorns, 5 for Klarna. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Acorns
Klarna

Acorns vs Klarna: the verdict

Acorns and Klarna are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Acorns leads NeoBase's composite sentiment score, 94.2 to 85.9 out of 100.

Acorns holds the stronger app-store ratings across Google Play and the App Store.

Acorns draws fewer bottom-scored reviews: 2.4% of its Trustpilot ratings are one star, against 6.3% for Klarna.

The two are evenly matched - each leads on the same number of tracked metrics.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.