Comparison

Acorns vs Hello Bank!

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Acorns
Best on ratings
Acorns
Best on app quality
Acorns
Best on review volume
Acorns
Acorns
sentiment
Google Play
App Store
Trustpilot
View Acorns →
Hello Bank!
sentiment
Google Play
App Store
Trustpilot
View Hello Bank! →
Customer sentiment
NeoBase sentiment
94.2
BEST
63.8
App & store ratings
Trustpilot
4.0 ★
4,377 ratings
BEST
1.7 ★
85 ratings
Google Play
4.7 ★
412,563 ratings
BEST
4.5 ★
10,632 ratings
App Store
4.8 ★
959,646 ratings
4.7 ★
13,897 ratings
Total ratings
1.4M
BEST
25K
Service & responsiveness
1-star reviews
2.4%
BEST
3.5%
Replies to reviews
98%
BEST
0%
Typical reply time
~4 days
-
Markets served
1
5
BEST
Company
Founded
2012
-
Country
🇺🇸 United States
🇧🇪 Belgium
Headquarters
Irvine, California, USA
Brussels, Belgium

Recent coverage

Press we captured in the last 90 days: 1 for Acorns, 0 for Hello Bank!. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Acorns
Hello Bank!

Acorns vs Hello Bank!: the verdict

Acorns and Hello Bank! are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Acorns leads NeoBase's composite sentiment score, 94.2 to 63.8 out of 100.

Acorns holds the stronger app-store ratings across Google Play and the App Store.

Acorns answers 98% of the reviews it receives; Hello Bank! answers 0%.

Across 7 tracked metrics, Acorns comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.