Comparison

Acorns vs Airwallex

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Acorns
Best on ratings
Acorns
Best on app quality
Acorns
Best on review volume
Acorns
Acorns
sentiment
Google Play
App Store
Trustpilot
View Acorns →
Airwallex
sentiment
Google Play
App Store
Trustpilot
View Airwallex →
Customer sentiment
NeoBase sentiment
94.2
BEST
64.1
App & store ratings
Trustpilot
4.0 ★
4,377 ratings
BEST
2.8 ★
2,583 ratings
Google Play
4.7 ★
412,563 ratings
BEST
4.4 ★
1,255 ratings
App Store
4.8 ★
959,646 ratings
4.8 ★
1,891 ratings
BEST
Total ratings
1.4M
BEST
5.7K
Service & responsiveness
1-star reviews
2.4%
BEST
19.3%
Replies to reviews
98%
97%
Typical reply time
~4 days
~20 hours
BEST
Markets served
1
8
BEST
Company
Founded
2012
2015
Country
🇺🇸 United States
-
Headquarters
Irvine, California, USA
-

Recent coverage

Press we captured in the last 90 days: 1 for Acorns, 8 for Airwallex. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Acorns
Airwallex

Acorns vs Airwallex: the verdict

Acorns and Airwallex are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Acorns leads NeoBase's composite sentiment score, 94.2 to 64.1 out of 100.

Acorns draws fewer bottom-scored reviews: 2.4% of its Trustpilot ratings are one star, against 19.3% for Airwallex.

Across 8 tracked metrics, Acorns comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.