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Global financial infrastructure for businesses: multi-currency accounts, payments and payouts to 150+ countries.

✦ Sentiment OverviewUpdated every month · Oct 15, 2026

Airwallex maintains solid customer backing at 3.8/5 across platforms, with review sentiment holding steady despite a 4-point dip in media sentiment to 64.1/100. Positive headlines centre on its AI investments and funding dominance, yet the IPO hesitation signals internal caution about market timing - a divergence worth noting between investor enthusiasm and leadership restraint.

Sentiment index

our score · updated every month
64.1/100▼ -3.95 vs previous reading
025507510064.125 Jul1 Aug15 Aug15 Oct

Ratings across platforms

★ 3.8 · 5.7K · 3
Trustpilot
2.8★
2.6K ratings · 61% positive
Google Play
4.4★
1.3K ratings · 87% positive
100K+ installs
App Store
4.8★
1.9K ratings · 97% positive
Measured October 15, 2026

Where Airwallex operates

8 markets
Australia United Kingdom Singapore Hong Kong United States Germany France Netherlands

Rating distribution

All platforms
5★
73% · 4.2K
4★
5% · 302
3★
1% · 80
2★
1% · 48
1★
19% · 1.1K

Rating & review volume over time

Trustpilot · 2.8★Google Play · 4.4★App Store · 4.8★Review volume · 5.7K · +9.9%
1★2★3★4★5★5.2KJul '26Aug '26Aug '26Oct '26

Brand sentiment trend

positive sentiment, by platform
Trustpilot · 61%Google Play · 87%App Store · 97%
99%79%59%Jul '26Aug '26Aug '26Oct '26

App screenshots

Google Play
Airwallex app screenshot 1Airwallex app screenshot 2Airwallex app screenshot 3Airwallex app screenshot 4

In the media

brand coverage
www.globalbrandsmagazine.com

Fintech Startups: 3 Bold Newcomers Winning Big in Finance

www.globalbrandsmagazine.com · 1mo ago

Fintech startups are drawing record capital in 2026, with Ramp, Mercury and Airwallex leading a new guard building AI-powered financial...

www.startupdaily.net

Airwallex tips $1 million into 10 AI startups

www.startupdaily.net · 2mo ago

Fintech unicorn Airwallex has given 10 AI-native startups $100000 each in equity-free capital as part of its first Latitude 37 program.

www.capitalbrief.com

‘Every year there’s a darling’: Airwallex dominates fintech funding as investors turn to AI-first

www.capitalbrief.com · 2mo ago

Funding into Australian fintechs jumped 137% in FY26, but one company was heavily responsible, as wider deal activity points towards the...

fortune.com

Airwallex expands to autonomous finance—though still ‘not the best time’ for IPO

fortune.com · 2mo ago

In late June, Airwallex raised $320 million in a Series H funding round led by Addition, which valued the cross-border payments platform at...

www.startuprad.io

Airwallex Co-Founder Lucy Liu Interview (2019)

www.startuprad.io · 2mo ago

This 2019 conversation sits inside Startuprad.io's ongoing coverage of European and international fintech founders.

Latest from social

LinkedIn & Facebook
AirwallexLinkedIn· 1w ago · Oct 11, 2026

I went to Formula 1 for speed and action, but came away wondering if we all need to hit the brakes sometimes! 😆 This weekend, I had the absolute pleasure of hosting a fireside chat with former F1 driver and Sky Sports analyst Karun Chandhok at the Airwallex hospitality suite during the Singapore Grand Prix. I’ve spent years studying leadership, and I was excited to talk to Karun about high performance because he has operated in an environment where decisions are made in fractions of a second and the stakes are enormous. In the fireside chat, one of my biggest takeaways was when Karun shared that his big lesson was to know not how to speed up, but how to slow down. Not reacting to every single thing immediately and being aware of his blind spots was his most important life lesson. It was really interesting to hear because we live in a world that rewards speed. We admire leaders who think on their feet, act decisively and always seem to have an answer for everything. And I will still say that being able to move quickly is a tremendous advantage. However, there is a huge difference between responding quickly and reacting impulsively. Like receiving an email that you speed read and immediately send an angry response to, only to find you read it wrong! Or interrupting someone in a meeting because you’re feeling defensive? Or blurting out something hasty and thoughtless? (BTW I’ve certainly been guilty of all three. ) The irony is that sometimes, the faster we react, the longer we spend cleaning up the mess afterwards. That’s where emotional mastery comes in and also where the interesting paradox lies: emotional mastery doesn’t always mean slowing down. Sometimes you genuinely need to act fast, make a tough call and trust your judgement. Other times, the most powerful thing you can do is pause, listen and give yourself a moment to think. A huge thank you to Airwallex for inviting me into the world of F1, and to Karun for such an engaging conversation and for sharing his experiences from the sport. I’m curious: Are you naturally someone who reacts quickly, or do you prefer to pause and process before responding? #Leadership #Airwallex #McLarenRacing #F1 #paidpartnership

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What people are saying

mentions on X, Reddit & Facebook

About Airwallex

Airwallex has become one of the most valuable fintechs globally with a full-stack financial OS for businesses.

Compare Airwallex with similar neobanks

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.

Spotted incorrect data on this page? Let us know.