Neobanks

Global financial infrastructure for businesses: multi-currency accounts, payments and payouts to 150+ countries.

✦ Sentiment OverviewUpdated every month · Aug 19, 2026

Airwallex holds steady at 3.8/5 across platforms with consistent customer sentiment. Media coverage remains predominantly positive, highlighting partnership expansions with Visa and SME-focused solutions, while the NeoBase sentiment index stands at 69.2 (-0.2 week-over-week) - suggesting mild recent headwinds despite favorable press momentum around embedded finance and cross-border payment initiatives.

Sentiment index

our score · updated every month
69.2/100 -0.21 vs previous reading
025507510069.225 Jul1 Aug15 Aug

Ratings across platforms

3.8 · 5.4K · 3
Trustpilot
2.9
2.5K ratings · 62% positive
Google Play
4.3
1.1K ratings · 85% positive
100K+ installs
App Store
4.8
1.7K ratings · 97% positive
Measured August 17, 2026

Where Airwallex operates

8 markets
Australia United Kingdom Singapore Hong Kong United States Germany France Netherlands

Rating distribution

All platforms
5
73% · 3.9K
4
5% · 268
3
1% · 77
2
1% · 54
1
20% · 1.1K

Rating & review volume over time

Trustpilot · 2.9★Google Play · 4.3★App Store · 4.8★Review volume · 5.4K · +3.0%
123455.2KJul '26Aug '26Aug '26

Brand sentiment trend

positive sentiment, by platform
Trustpilot · 62%Google Play · 85%App Store · 97%
99%80%60%Jul '26Aug '26Aug '26

App screenshots

Google Play
Airwallex app screenshot 1Airwallex app screenshot 2Airwallex app screenshot 3Airwallex app screenshot 4

In the media

brand coverage
fintechmagazine.com

Visa & Airwallex Bring Fintech Overhaul to Freight Payments

fintechmagazine.com · 1mo ago

Visa and Airwallex are joining forces to embed finance into freight platforms, aiming to speed settlement, ease FX friction and improve cash...

ffnews.com

Visa and Airwallex Partner to Revolutionize Freight Payments with Embedded Finance Solutions

ffnews.com · 1mo ago

Visa and Airwallex join forces to launch embedded finance solutions for the freight industry, aiming to cut the 42-day payment delay in...

fintechmagazine.com

This Week’s Top 5 Stories in Fintech

fintechmagazine.com · 1mo ago

FinTech Magazine's top stories this week include companies such as BVNK, IBM, Juspay, Visa, Airwallex and HSBC.

newscop.com.au

Melbourne fintech firm Airwallex helps Aussie SMEs recover US tariff refunds faster

newscop.com.au · 1mo ago

Melbourne fintech Airwallex says it is helping Aussie SMEs recover their US tariff refunds faster by streamlining administrative compliance.

www.startuprad.io

Airwallex Co-Founder Lucy Liu: How the Fintech Unicorn Rebuilt International Payments (2019 Interview)

www.startuprad.io · 2mo ago

2019 interview with Airwallex co-founder Lucy Liu (Forbes Asia 30 Under 30) on replacing SWIFT rails with local payment networks.

Latest from social

LinkedIn & Facebook

What people are saying

mentions on X, Reddit & Facebook

About Airwallex

Airwallex has become one of the most valuable fintechs globally with a full-stack financial OS for businesses.

Compare Airwallex with similar neobanks

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.

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