Comparison

Acorns vs Air Bank

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Acorns
Best on ratings
Air Bank
Best on app quality
Air Bank
Best on review volume
Acorns
Acorns
sentiment
Google Play
App Store
Trustpilot
View Acorns →
Air Bank
sentiment
Google Play
App Store
Trustpilot
View Air Bank →
Customer sentiment
NeoBase sentiment
94.2
BEST
76.0
App & store ratings
Trustpilot
4.0 ★
4,377 ratings
BEST
2.2 ★
43 ratings
Google Play
4.7 ★
412,563 ratings
4.8 ★
131,199 ratings
BEST
App Store
4.8 ★
959,646 ratings
4.9 ★
128,645 ratings
BEST
Total ratings
1.4M
BEST
260K
Service & responsiveness
1-star reviews
2.4%
1%
BEST
Replies to reviews
98%
BEST
0%
Typical reply time
~4 days
-
Markets served
1
2
BEST
Company
Founded
2012
2011
Country
🇺🇸 United States
🇨🇿 Czechia
Headquarters
Irvine, California, USA
Prague, Czech Republic

Recent coverage

Press we captured in the last 90 days: 1 for Acorns, 0 for Air Bank. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Acorns
Air Bank

No coverage captured.

Acorns vs Air Bank: the verdict

Acorns and Air Bank are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Acorns leads NeoBase's composite sentiment score, 94.2 to 76.0 out of 100.

Air Bank holds the stronger app-store ratings across Google Play and the App Store.

Acorns answers 98% of the reviews it receives; Air Bank answers 0%.

The two are evenly matched - each leads on the same number of tracked metrics.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.