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Air Bank

Prague, Czech Republic · airbank.cz

73.8Sentiment /100▼ 1.2
✦ Sentiment OverviewUpdated every month · Sep 15, 2026

Air Bank maintains strong customer backing with a 4.9/5 rating across 257,671 reviews, though sentiment has softened slightly - the NeoBase index declined to 73.8/100 (-1.2 week-over-week). Recent headlines skew positive, driven by enterprise adoption wins (Smartstream partnerships, NBG Cyprus) and competitive AI product launches. Customer sentiment remains steady despite minor index erosion, suggesting brand perception holds firm amid broader fintech industry turbulence.

Sentiment index

our score · updated every month
73.8/100▼ -1.20 vs previous reading
025507510073.825 Jul1 Aug15 Aug15 Sep

Ratings across platforms

★ 4.9 · 258K · 3
Trustpilot
2.0★
42 ratings · 52% positive
Google Play
4.8★
131K ratings · 97% positive
1M+ installs
App Store
4.9★
127K ratings · 99% positive
Measured September 15, 2026

Where Air Bank operates

2 markets
Czechia Slovakia

Rating distribution

All platforms
5★
90% · 232K
4★
8% · 20K
3★
1% · 2.3K
2★
0% · 758
1★
1% · 2.6K

Rating & review volume over time

Trustpilot · 2.0★Google Play · 4.8★App Store · 4.9★Review volume · 258K · +1.3%
1★2★3★4★5★254KJul '26Aug '26Aug '26Sep '26

Brand sentiment trend

positive sentiment, by platform
Trustpilot · 52%Google Play · 97%App Store · 99%
100%75%50%Jul '26Aug '26Aug '26Sep '26

App screenshots

App Store
Air Bank app screenshot 1Air Bank app screenshot 2Air Bank app screenshot 3Air Bank app screenshot 4Air Bank app screenshot 5Air Bank app screenshot 6

In the media

brand coverage
fintechbusinessweekly.substack.com

Coverd Is A Late-Stage Capitalism Fever Dream

fintechbusinessweekly.substack.com · 3mo ago

Coverd Announced the "Launch" of Its "Up to" 100% Cash Back Credit Card, But It Is Not and Has Never Been Live, Issuing Partner Rain Says.

www.fintechfutures.com

Smartstream signs Papua New Guinea's CTSL for AI reconciliation platform Air

www.fintechfutures.com · 4mo ago

Smartstream has won another client for its AI-driven reconciliation and data automation solution, Air, inking a deal with Papua New Guinea's Comrade Trustee...

www.fintechfutures.com

NBG Cyprus goes live with Smartstream's Air

www.fintechfutures.com · 4mo ago

The Cyprus division of the National Bank of Greece (NBG) has gone live with Air, an AI-enabled reconciliation solution developed by data fintech Smartstream...

www.fintechweekly.com

Revolut Launches AIR, An In-App AI Assistant, to 13 Million UK Customers

www.fintechweekly.com · 6mo ago

Revolut has begun rolling out AIR (AI by Revolut) to UK customers. The in-app assistant handles spending insights, card controls,...

www.aicerts.ai

Fintech AI: Revolut’s AIR Assistant Prepares for UK Launch

www.aicerts.ai · 6mo ago

Explore Fintech AI as Revolut prepares its AIR assistant for the UK, analyzing strategy, risks, and opportunities shaping neobank competition.

Latest from social

LinkedIn & Facebook

Compare Air Bank with similar neobanks

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.

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