Air Bank maintains strong customer backing with a 4.9/5 rating across 257,671 reviews, though sentiment has softened slightly - the NeoBase index declined to 73.8/100 (-1.2 week-over-week). Recent headlines skew positive, driven by enterprise adoption wins (Smartstream partnerships, NBG Cyprus) and competitive AI product launches. Customer sentiment remains steady despite minor index erosion, suggesting brand perception holds firm amid broader fintech industry turbulence.
Sentiment index
our score · updated every monthRatings across platforms
★ 4.9 · 258K · 3Where Air Bank operates
2 marketsRating distribution
All platformsRating & review volume over time
Brand sentiment trend
positive sentiment, by platformApp screenshots
App StoreIn the media
brand coverageCoverd Is A Late-Stage Capitalism Fever Dream
fintechbusinessweekly.substack.com · 3mo ago
Coverd Announced the "Launch" of Its "Up to" 100% Cash Back Credit Card, But It Is Not and Has Never Been Live, Issuing Partner Rain Says.
Smartstream signs Papua New Guinea's CTSL for AI reconciliation platform Air
www.fintechfutures.com · 4mo ago
Smartstream has won another client for its AI-driven reconciliation and data automation solution, Air, inking a deal with Papua New Guinea's Comrade Trustee...
NBG Cyprus goes live with Smartstream's Air
www.fintechfutures.com · 4mo ago
The Cyprus division of the National Bank of Greece (NBG) has gone live with Air, an AI-enabled reconciliation solution developed by data fintech Smartstream...
Revolut Launches AIR, An In-App AI Assistant, to 13 Million UK Customers
www.fintechweekly.com · 6mo ago
Revolut has begun rolling out AIR (AI by Revolut) to UK customers. The in-app assistant handles spending insights, card controls,...
Fintech AI: Revolut’s AIR Assistant Prepares for UK Launch
www.aicerts.ai · 6mo ago
Explore Fintech AI as Revolut prepares its AIR assistant for the UK, analyzing strategy, risks, and opportunities shaping neobank competition.
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Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.
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