Comparison

Acorns vs Affirm

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Acorns
Best on ratings
Affirm
Best on app quality
Affirm
Best on review volume
Affirm
Acorns
sentiment
Google Play
App Store
Trustpilot
View Acorns →
Affirm
sentiment
Google Play
App Store
Trustpilot
View Affirm →
Customer sentiment
NeoBase sentiment
94.2
BEST
67.5
App & store ratings
Trustpilot
4.0 ★
4,377 ratings
BEST
1.6 ★
7,801 ratings
Google Play
4.7 ★
412,563 ratings
4.8 ★
571,854 ratings
App Store
4.8 ★
959,646 ratings
4.9 ★
1,832,656 ratings
BEST
Total ratings
1.4M
2.4M
BEST
Service & responsiveness
1-star reviews
2.4%
1.9%
Replies to reviews
98%
100%
BEST
Typical reply time
~4 days
~9 hours
BEST
Markets served
1
2
BEST
Company
Founded
2012
2012
Country
🇺🇸 United States
🇺🇸 United States
Headquarters
Irvine, California, USA
San Francisco, USA

Recent coverage

Press we captured in the last 90 days: 1 for Acorns, 12 for Affirm. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Acorns
Affirm

Acorns vs Affirm: the verdict

Acorns and Affirm are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Acorns leads NeoBase's composite sentiment score, 94.2 to 67.5 out of 100.

Affirm holds the stronger app-store ratings across Google Play and the App Store.

Across 7 tracked metrics, Affirm comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.