Neobanks

Neobank · 🇺🇸 United States

Affirm

San Francisco, USA · affirm.com

69.9Sentiment /100 0.1
✦ Sentiment OverviewUpdated every month · Aug 19, 2026

Affirm holds strong customer confidence with a 4.8/5 cross-platform rating across 2.3 million reviews, sentiment stable week-over-week. The NeoBase index sits at 69.9/100, down marginally (-0.1), reflecting analyst caution around near-term catalysts despite recent stock outperformance and accelerating fundamentals. Media sentiment tilts positive on valuation and growth trajectory, though some headlines signal investor concern about sustainability beyond current momentum.

Sentiment index

our score · updated every month
69.9/100 -0.10 vs previous reading
025507510069.925 Jul1 Aug15 Aug

Ratings across platforms

4.8 · 2.3M · 3
Trustpilot
1.7
7.6K ratings · 63% positive
Google Play
4.8
565K ratings · 96% positive
10M+ installs
App Store
4.9
1.7M ratings · 97% positive
Measured August 17, 2026

Where Affirm operates

2 markets
United States Canada

Rating distribution

All platforms
5
92% · 2.1M
4
5% · 107K
3
1% · 23K
2
0% · 9.6K
1
2% · 45K

Rating & review volume over time

Trustpilot · 1.7★Google Play · 4.8★App Store · 4.9★Review volume · 2.3M · +0.03%
123452.3MJul '26Aug '26Aug '26

Brand sentiment trend

positive sentiment, by platform
Trustpilot · 63%Google Play · 96%App Store · 97%
100%80%60%Jul '26Aug '26Aug '26

Where Affirm's money came from and went

FY2025

Affirm Holdings, Inc. · year ended June 30, 2025

Cost-to-income98.2%
Net margin1.6%
Biggest costProvision for credit losses18% of income
Biggest income lineInterest income48% of income
Revenue year on year+38.8%vs FY2024
Costs year on year+12.7%vs FY2024
Operating leverage+26.1 pprevenue outgrew costs
Biggest cost moveProvision for credit losses+34%
Merchant network and card revenue: $1,114mInterest income: $1,608mGain on sales of loans: $381.6mServicing income: $120.6mNet non-operating income: $148.7mLoss on loan purchase commitment: $242.3mProvision for credit losses: $616.7mFunding costs: $425.5mProcessing and servicing: $457.8mTechnology and data analytics: $589.7mSales and marketing: $434.8mGeneral and administrative: $545.1mTax: $9.3mNet profit: $51.9mTotal inflows$3,373mMerchant network and card revenue$1,114mInterest income$1,608mGain on sales of loans$381.6mServicing income$120.6mNet non-operating income$148.7mLoss on loan purchase commitment$242.3mProvision for credit losses$616.7mFunding costs$425.5mProcessing and servicing$457.8mTechnology and data analytics$589.7mSales and marketing$434.8mGeneral and administrative$545.1mTax$9.3mNet profit$51.9m
Income and profit keptCosts and tax
Show the figures as a table
Line itemDirectionAmount
Merchant network and card revenueIncome and profit kept$1,114m
Interest incomeIncome and profit kept$1,608m
Gain on sales of loansIncome and profit kept$381.6m
Servicing incomeIncome and profit kept$120.6m
Net non-operating incomeIncome and profit kept$148.7m
Total inflows$3,373m
Loss on loan purchase commitmentCosts and tax$242.3m
Provision for credit lossesCosts and tax$616.7m
Funding costsCosts and tax$425.5m
Processing and servicingCosts and tax$457.8m
Technology and data analyticsCosts and tax$589.7m
Sales and marketingCosts and tax$434.8m
General and administrativeCosts and tax$545.1m
TaxCosts and tax$9.3m
Net profitKept$51.9m

Source: Form 10-K (SEC) · figures in millions, rounded · Compare with other fintechs

App screenshots

App Store
Affirm app screenshot 1Affirm app screenshot 2Affirm app screenshot 3Affirm app screenshot 4Affirm app screenshot 5Affirm app screenshot 6

In the media

brand coverage
www.chartmill.com

Affirm (NASDAQ:AFRM) Clears High-Growth Screen as Fundamentals Accelerate

www.chartmill.com · 3w ago

AFRM clears Navellier's 8 growth rules with strong revisions, earnings surprises, revenue & EPS growth. High momentum but pricey valuation.

247wallst.com

Affirm vs. Upstart: How a $10,000 bet split into a $42,871 gap

247wallst.com · 3w ago

Same industry, same three years, $42871 of difference: $10000 in Affirm is now $51765, while the identical bet on Upstart is worth $8894,...

www.fool.com

5 Best Buy Now, Pay Later Stocks for 2026 and How to Invest

www.fool.com · 3w ago

Buy now, pay later (BNPL) stocks are companies that provide a form of short-term financing. Here's what investors should know.

www.quiverquant.com

Affirm Falls as No Fresh Catalyst Emerges and Traders May Be Resetting Ahead of Earnings

www.quiverquant.com · 3w ago

Affirm Holdings (AFRM) is down 3.4% today. Here is some analysis on what might have caused this pric.

stocktwits.com

A Fintech Stock That’s Up 80% This Quarter Still Has Wall Street Bulls Asking For More

stocktwits.com · 3w ago

Piper Sandler initiated coverage of Affirm with an 'Overweight' rating and a $103 price target, which indicates an upside potential of...

Latest from social

LinkedIn & Facebook

Frequently asked questions

Does Affirm charge interest?

Affirm charges 0–36% APR depending on the merchant, purchase amount, and your creditworthiness. Some merchants offer 0% APR promotions. Unlike credit cards, interest never compounds and there are no late fees or hidden charges.

Does Affirm affect my credit score?

Affirm performs a soft credit check that doesn't affect your score when you apply. However, some longer-term loans may be reported to credit bureaus, which could affect your score if you miss payments.

What is the Affirm Card?

The Affirm Card is a Visa debit card that lets you decide — either at the time of purchase or after — whether to pay in full or split it into instalments using Affirm's BNPL technology.

Is Affirm available in Canada?

Affirm launched in Canada in 2021 and is available through select merchants. The product offering may differ from the US version.

Where can I use Affirm?

Affirm is accepted at 300,000+ merchants including Amazon, Shopify stores, Walmart, Target, Best Buy, and many others — both online and in-store via the Affirm Card.

Compare Affirm with similar neobanks

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.

Spotted incorrect data on this page? Let us know.