Comparison
Accountable vs Monzo
Two neobanks compared on customer sentiment, app-store ratings and regulation.
Recent coverage
Press we captured in the last 90 days: 2 for Accountable, 13 for Monzo. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.
- NLRB Finds Fintech Firm Accountable for “Illegal Firing” over a LinkedIn Postthehrdigest.com · Jul 30, 2026
- BNM Governor Says Banks Must Keep Humans Accountable for AI Decisionsfintechnews.my · Jul 15, 2026
- Monzo pumps €25m into its Irish operationbusinesspost.ie · Sep 14, 2026
- How Adclear Cuts Monzo Approval Times by 82%fintechmagazine.com · Sep 10, 2026
- Monzo’s chair to exit next monthbankingdive.com · Aug 15, 2026
Accountable vs Monzo: the verdict
Accountable and Monzo are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.
Monzo leads NeoBase's composite sentiment score, 96.3 to 93.3 out of 100.
Accountable draws fewer bottom-scored reviews: 2.5% of its Trustpilot ratings are one star, against 13% for Monzo.
Accountable answers 96% of the reviews it receives; Monzo answers 50%.
The two are evenly matched - each leads on the same number of tracked metrics.
NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.