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✦ Sentiment OverviewUpdated every month · Sep 15, 2026

Accountable holds a strong 4.6/5 rating across 3 platforms (12,314 reviews) with steady customer sentiment. The NeoBase index stands at 92.6/100 (+1.1), though recent headlines reveal tension: while industry discourse centres accountability frameworks in fintech broadly, a specific NLRB ruling flagged the firm for illegal firing linked to a LinkedIn post - a concrete governance issue that contrasts with otherwise favourable customer perception.

Sentiment index

our score · updated every month
92.6/100▲ +1.07 vs previous reading
025507510092.625 Jul1 Aug15 Aug15 Sep

Ratings across platforms

★ 4.6 · 12K · 3
Trustpilot
4.7★
1.1K ratings · 96% positive
Google Play
4.5★
5.2K ratings · 90% positive
500K+ installs
App Store
4.7★
6.0K ratings · 93% positive
Measured September 15, 2026

Where Accountable operates

3 markets
Belgium Germany France

Rating distribution

All platforms
5★
78% · 9.6K
4★
15% · 1.8K
3★
4% · 524
2★
1% · 113
1★
3% · 333

Rating & review volume over time

Trustpilot · 4.7★Google Play · 4.5★App Store · 4.7★Review volume · 12K · +3.0%
1★2★3★4★5★12KJul '26Aug '26Aug '26Sep '26

Brand sentiment trend

positive sentiment, by platform
Trustpilot · 96%Google Play · 90%App Store · 93%
98%92%85%Jul '26Aug '26Aug '26Sep '26

App screenshots

App Store
Accountable app screenshot 1Accountable app screenshot 2Accountable app screenshot 3Accountable app screenshot 4Accountable app screenshot 5Accountable app screenshot 6

In the media

brand coverage
www.app.com.pk

PIDE calls for trust, accountability in Pakistan’s AI, fintech future

www.app.com.pk · 2mo ago

The Pakistan Institute of Development Economics (PIDE) on Tuesday called for building Pakistan's artificial intelligence (AI) and fintech ecosystem on trust...

www.thehrdigest.com

NLRB Finds Fintech Firm Accountable for “Illegal Firing” over a LinkedIn Post

www.thehrdigest.com · 2mo ago

The NLRB has ordered a Fintech firm to reverse an illegal firing over an employee's LinkedIn post criticizing its DEI activity.

fintechnews.my

BNM Governor Says Banks Must Keep Humans Accountable for AI Decisions

fintechnews.my · 3mo ago

BNM says over 70% of Malaysian financial service providers have implemented AI as governance and accountability come under focus.

techcabal.com

As algorithms shape financial inclusion, accountability must keep pace

techcabal.com · 3mo ago

Algorithms are beginning to influence who gets access to credit, how customers are assessed, how fraud is detected, and how complaints are...

corporate.cyrilamarchandblogs.com

FIG Paper No 59 – AI in Indian Financial Services: Balancing Innovation with Accountability and Regulation

corporate.cyrilamarchandblogs.com · 4mo ago

Summary: As artificial intelligence reshapes the contours of India's financial landscape, regulated entities find themselves navigating a...

Latest from social

LinkedIn & Facebook

Compare Accountable with similar neobanks

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.

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