Comparison

Abanca vs Cash App

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Cash App
Best on ratings
Cash App
Best on app quality
Cash App
Best on review volume
Cash App
Abanca
sentiment
Google Play
App Store
Trustpilot
View Abanca →
Cash App
sentiment
Google Play
App Store
Trustpilot
View Cash App →
Customer sentiment
NeoBase sentiment
53.1
95.0
BEST
App & store ratings
Trustpilot
1.4 ★
556 ratings
4.5 ★
27,724 ratings
BEST
Google Play
4.3 ★
9,694 ratings
4.7 ★
4,393,091 ratings
BEST
App Store
4.4 ★
10,354 ratings
4.8 ★
8,613,516 ratings
BEST
Total ratings
21K
13.0M
BEST
Service & responsiveness
1-star reviews
9.8%
2.3%
BEST
Replies to reviews
0%
85%
BEST
Typical reply time
-
< 1h
Markets served
2
2
Company
Founded
2014
2013
Country
🇪🇸 Spain
🇺🇸 United States

Recent coverage

Press we captured in the last 90 days: 0 for Abanca, 13 for Cash App. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Abanca

No coverage captured.

Cash App

Abanca vs Cash App: the verdict

Abanca and Cash App are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Cash App leads NeoBase's composite sentiment score, 95.0 to 53.1 out of 100.

Cash App holds the stronger app-store ratings across Google Play and the App Store.

Cash App draws fewer bottom-scored reviews: 2.3% of its Trustpilot ratings are one star, against 9.8% for Abanca.

Cash App answers 85% of the reviews it receives; Abanca answers 0%.

Across 7 tracked metrics, Cash App comes out ahead on 7.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.