Spanish banking group offering retail and digital banking across Spain and Portugal.
Abanca's sentiment has shifted notably upward: the NeoBase index climbed 15 points to 81/100 this week, signaling strengthening media optimism. However, a 3.4/5 customer rating across 20,151 reviews reveals persistent friction with the user base—a gap suggesting positive narrative momentum around fintech acquisitions and market positioning hasn't yet translated to improved day-to-day experience. The recent Hype acquisition headline reinforces sector confidence, though customer satisfaction remains the lagging indicator.
Sentiment index
our score · updated weeklyWhere Abanca operates
2 marketsRatings across platforms
★ 3.4 avg · 20K ratings · 3 platformsRating distribution
All platformsCompany responsiveness
In the media
brand coverageBanca Sella acquires full control of Hype for €85m
www.fintechfutures.com · 9mo ago
Banca Sella takes full control of fintech Hype for €85m. Banca Sella is buying out partner Illimity Bank's 50% stake to gain complete control of...
Latest from social
SampleProud to share that Abanca has been recognised for product innovation this year. This is just the beginning.
Behind every feature is a team obsessed with the details. A look at how Abanca ships.
Proud to share that Abanca has been recognised for product innovation this year. This is just the beginning.
Travelling this summer? Spend abroad with no hidden fees and real exchange rates.
What people are saying
SampleBeen using Abanca for 6 months now — the app just works. Transfers land instantly and support actually replies.
Been using Abanca for 6 months now — the app just works. Transfers land instantly and support actually replies.
Been using Abanca for 6 months now — the app just works. Transfers land instantly and support actually replies.
Been using Abanca for 6 months now — the app just works. Transfers land instantly and support actually replies.
Great thread on how Abanca is rethinking cross-border payments. Worth a read for anyone in fintech.
Company
About Abanca
Abanca is one of Spain's leading banking groups, serving over 1.2 million customers with a strong digital-first approach.
Ratings & sentiment aggregated from Trustpilot, Google Play and App Store — anonymised store metrics only, no individual reviews.