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Abanca

Spain · abanca.com

51.5Sentiment /100▼ 1.6

Spanish banking group offering retail and digital banking across Spain and Portugal.

✦ Sentiment OverviewUpdated every month · Sep 15, 2026

Abanca commands a solid 4.3/5 across 20,896 reviews with steady customer sentiment, though the NeoBase index sits at 51.5/100, down 1.6 points week-over-week. Recent market activity - notably Banca Sella's acquisition of Hype - signals competitive pressure in the fintech space. Customer ratings remain resilient, but the slight erosion in broader sentiment tracking suggests cautious market positioning amid consolidation trends.

Sentiment index

our score · updated every month
51.5/100▼ -1.56 vs previous reading
025507510051.525 Jul1 Aug15 Aug15 Sep

Ratings across platforms

★ 4.3 · 21K · 3
Trustpilot
1.4★
563 ratings · 7% positive
Google Play
4.3★
9.8K ratings · 86% positive
1M+ installs
App Store
4.4★
11K ratings · 85% positive
Measured September 15, 2026

Where Abanca operates

2 markets
Spain Portugal

Rating distribution

All platforms
5★
67% · 14K
4★
17% · 3.5K
3★
5% · 963
2★
2% · 446
1★
10% · 2.1K

Rating & review volume over time

Trustpilot · 1.4★Google Play · 4.3★App Store · 4.4★Review volume · 21K · +2.4%
1★2★3★4★5★20KJul '26Aug '26Aug '26Sep '26

Brand sentiment trend

positive sentiment, by platform
Trustpilot · 7%Google Play · 86%App Store · 85%
88%47%5%Jul '26Aug '26Aug '26Sep '26

App screenshots

App Store
Abanca app screenshot 1Abanca app screenshot 2Abanca app screenshot 3Abanca app screenshot 4Abanca app screenshot 5Abanca app screenshot 6

In the media

brand coverage
www.fintechfutures.com

Banca Sella acquires full control of Hype for €85m

www.fintechfutures.com · 11mo ago

Banca Sella takes full control of fintech Hype for €85m. Banca Sella is buying out partner Illimity Bank's 50% stake to gain complete control of...

Latest from social

LinkedIn & Facebook

What people are saying

mentions on X, Reddit & Facebook

About Abanca

Abanca is one of Spain's leading banking groups, serving over 1.2 million customers with a strong digital-first approach.

Compare Abanca with similar neobanks

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.

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