Comdirect is a German online bank and broker, subsidiary of Commerzbank, offering a free current account alongside extensive investment products.
Comdirect sentiment is sharply polarized. The NeoBase index surged 29.6 points to 86/100, driven by positive partnership news and ecosystem developments, yet the 3.4/5 cross-platform rating (260k reviews) reflects persistent customer friction—likely around execution or service gaps. Media sentiment tilts decisively positive, but customer scores suggest operational or user-experience issues persist despite brand momentum.
Sentiment index
our score · updated weeklyWhere Comdirect operates
2 marketsRatings across platforms
★ 3.4 avg · 260K ratings · 3 platformsRating distribution
All platformsCompany responsiveness
In the media
brand coverageCommerzbank and Visa expand partnership to enhance card payment solutions
fintech.global · 17mo ago
Commerzbank, one of Germany's leading financial institutions, and Visa, a global payments technology company, have announced an expansion of...
Revolut Brings Open Banking to Germany
financialit.net · 69mo ago
German customers can now connect their accounts at Comdirect, Commerzbank, Deutsche Bank, ING-DiBa and Sparkasse with the Revolut App and view all their...
comdirect finanzblog award 2020: Die Frugalisten sichern sich souverän den Platz 1
www.it-finanzmagazin.de · 71mo ago
Die Gewinner des diesjährigen finanzblog awards sind die Blogs „Frugalisten“, „Ethische Rendite“ und „Beziehungs-Investoren“.
FNZ Group acquires ebase in €154m deal
fintech.global · 85mo ago
FNZ Group has acquired European Bank for Financial Services (ebase) from Comdirect bank in a deal worth €154m.
Comdirect: How to make money in German retail
www.euromoney.com · 96mo ago
German retail banking is not best known for digital advances, let alone high profitability and growth. But in Commerzbank subsidiary...
Latest from social
SampleTransparency matters. Here's how Comdirect keeps your money safe and your fees clear.
New in the Comdirect app: a faster, cleaner way to manage your money. Update to the latest version to try it.
Big milestone for the Comdirect community — thank you to everyone who's joined us on the journey. More to come. 🚀
Your feedback shapes what we build next. Tell us what you'd love to see — we're listening.
What people are saying
SampleComdirect raising rates again? Curious how this compares to the competition right now.
Comdirect raising rates again? Curious how this compares to the competition right now.
Comdirect raising rates again? Curious how this compares to the competition right now.
Mixed feelings on Comdirect lately — love the product, but the latest update changed a flow I relied on.
Anyone else having issues with Comdirect verification today? Been stuck for hours 😤
Company
About Comdirect
Comdirect was founded in 1994 as one of Germany's first online brokers. It became a full digital bank offering free current accounts, savings, and one of Germany's most popular retail brokerage platforms. It was acquired by Commerzbank and integrated into its retail banking strategy.
Ratings & sentiment aggregated from Trustpilot, Google Play and App Store — anonymised store metrics only, no individual reviews.