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Comdirect

Quickborn, Germany · comdirect.de

52.5Sentiment /100▼ 2.1

Comdirect is a German online bank and broker, subsidiary of Commerzbank, offering a free current account alongside extensive investment products.

✦ Sentiment OverviewUpdated every month · Oct 15, 2026

Comdirect maintains solid customer satisfaction at 4.4/5 across 268,000+ ratings, with review sentiment holding steady. However, the NeoBase sentiment index stands at 52.5/100, down 2.1 points week-over-week, suggesting cautious media perception despite recent positive partnership announcements - notably expansions with Paysafe, equensWorldline, and strengthened card-payment infrastructure via Commerzbank-Visa collaboration.

Sentiment index

our score · updated every month
52.5/100▼ -2.14 vs previous reading
025507510052.525 Jul1 Aug15 Aug15 Oct

Ratings across platforms

★ 4.4 · 269K · 3
Trustpilot
1.3★
4.2K ratings · 9% positive
Google Play
4.3★
75K ratings · 83% positive
1M+ installs
App Store
4.5★
190K ratings · 89% positive
Measured October 15, 2026

Where Comdirect operates

2 markets
Germany Austria

Rating distribution

All platforms
5★
74% · 198K
4★
12% · 33K
3★
4% · 9.8K
2★
2% · 4.1K
1★
9% · 24K

Rating & review volume over time

Trustpilot · 1.3★Google Play · 4.3★App Store · 4.5★Review volume · 269K · +2.7%
1★2★3★4★5★262KJul '26Aug '26Aug '26Oct '26

Brand sentiment trend

positive sentiment, by platform
Trustpilot · 9%Google Play · 83%App Store · 89%
91%49%7%Jul '26Aug '26Aug '26Oct '26

App screenshots

App Store
Comdirect app screenshot 1Comdirect app screenshot 2Comdirect app screenshot 3Comdirect app screenshot 4Comdirect app screenshot 5Comdirect app screenshot 6

In the media

brand coverage
fintech.global

Commerzbank and Visa expand partnership to enhance card payment solutions

fintech.global · 20mo ago

Commerzbank, one of Germany's leading financial institutions, and Visa, a global payments technology company, have announced an expansion of...

winfuture.de

Plastik statt Bargeld: Deutsche zahlen immer häufiger mit Girocard

winfuture.de · 33mo ago

Früher als EC-Karte bekannt, steigt die Beliebtheit der Girocard bei bargeldloser Zahlung in Deutschland weiter an.

ibsintelligence.com

Paysafe’s viafintech partners with comdirect to offer expanded cash payment services

ibsintelligence.com · 52mo ago

viafintech part of the specialised payments platform, Paysafe, announced a new partnership with comdirect, a German direct bank and...

ibsintelligence.com

equensWorldline extends cooperation with comdirect

ibsintelligence.com · 68mo ago

equensWorldline and comdirect have extended their existing service agreement enabling the former to process the bank's new Visa debit card...

financialit.net

Revolut Brings Open Banking to Germany

financialit.net · 72mo ago

German customers can now connect their accounts at Comdirect, Commerzbank, Deutsche Bank, ING-DiBa and Sparkasse with the Revolut App and view all their...

Latest from social

LinkedIn & Facebook
ComdirectFacebook· 17mo ago · May 19, 2025

DIE Heros für dein Giro! 🚀 #supergeld #moneystruggle #starkgegenminus

♡ 64💬 266↻ 4
ComdirectFacebook· 23mo ago · Dec 4, 2024

Ähm, okay … Und, was steht bei euch so aufm Wunschzettel? 🎁 🎄

♡ 37💬 40↻ 3
ComdirectFacebook· 23mo ago · Dec 4, 2024

SO viel Geld geben die Deutschen an Weihnachten aus?! 😳 💸

♡ 38💬 18↻ 5

What people are saying

mentions on X, Reddit & Facebook
u/Impossible_Cow_527Impossible_Cow_527Reddit· 2d ago

Comdirect gerade so *meh* mit Finanzguru

u/relatable_problemrelatable_problemReddit· 6d ago

Comdirect - Früher top, heute Flop

u/WeeklyGarage4433WeeklyGarage4433Reddit· 2w ago

Welcher Broker ist bei APIs und Schnittstellen am besten aufgestellt?

About Comdirect

Comdirect was founded in 1994 as one of Germany's first online brokers. It became a full digital bank offering free current accounts, savings, and one of Germany's most popular retail brokerage platforms. It was acquired by Commerzbank and integrated into its retail banking strategy.

Compare Comdirect with similar neobanks

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.

Spotted incorrect data on this page? Let us know.