Neobanks

✦ Sentiment OverviewUpdated every month · Aug 19, 2026

Charlie maintains a 4.3/5 rating across platforms with steady review sentiment, while NeoBase sentiment holds at 73.3/100. However, recent headlines centre on founder Charlie Javice's fraud allegations and pardon efforts following JPMorgan's $175-million loss claim, creating significant divergence between customer ratings and media narrative focused on legal and reputational crisis.

Sentiment index

our score · updated every month
73.3/100 0 vs previous reading
025507510073.325 Jul1 Aug15 Aug

Ratings across platforms

4.3 · 611 · 2
Trustpilot
4.3
589 ratings · 85% positive
Google Play
3.2
22 ratings · 55% positive
1K+ installs
Measured August 17, 2026

Where Charlie operates

1 markets
United States

Rating distribution

Trustpilot · Google Play
5
78% · 476
4
6% · 38
3
4% · 26
2
2% · 15
1
9% · 54

Rating & review volume over time

Trustpilot · 4.3★Google Play · 3.2★Review volume · 611 · +0.0%
12345Jul '26Aug '26Aug '26

Brand sentiment trend

positive sentiment, by platform
Trustpilot · 85%Google Play · 55%
88%71%53%Jul '26Aug '26Aug '26

App screenshots

Google Play
Charlie app screenshot 1Charlie app screenshot 2

In the media

brand coverage
fathomjournal.org

Charlie Javice, Fintech Fraud. Sean Combs On MDC Raid. Eric Adams Slows Down. UN Fails DRC, Colombia Yasiel Puig (bZCnb3sMIt)

fathomjournal.org · 2mo ago

Philosophers For Hamas! ... A filmmaker, a feminist, an Israeli, a Bedouin, a Palestinian.... ... A reply to The Lancet's 'Open letter for the people... ... '...

www.crowdfundinsider.com

Charlie Javice, Founder Of Frank, Seeks Pardon From Trump Administration

www.crowdfundinsider.com · 3mo ago

Charlie Javice, the founder of Frank, a Fintech that was purchased by JPMorgan (NYSE:JPM) in 2021, only for the bank to regret the...

nypost.com

Charlie Javice seeks Trump pardon after defrauding JPMorgan out of $175 million: report

nypost.com · 3mo ago

Charlie Javice, the disgraced fintech founder convicted of defrauding JPMorgan Chase, has been seeking a presidential pardon as she fights...

techcrunch.com

Startup CEO Charlie Javice is reportedly angling for a Trump pardon

techcrunch.com · 3mo ago

Charlie Javice, the convicted Frank founder, is reportedly seeking a presidential pardon, with her camp quietly courting people close to the...

fintechmagazine.com

Wells Fargo CEO Weighs AI’s Dual Impact on Employment

fintechmagazine.com · 3mo ago

Wells Fargo's Charlie Scharf says the AI jobs debate is nuanced, as the bank uses Google Cloud to boost productivity while managing...

Latest from social

LinkedIn & Facebook

What people are saying

mentions on X, Reddit & Facebook
Charlie Horse Coffee & CrumbFacebook· 1mo ago

HEY HEY HEY!!!! INTRODUCING 🤎 Charlie's Hall of Paws – Class of 2026! 🐾 Here's how it works: 📸 Sunday through Tuesday: Post ONE picture of your favorite pet in the comments below. Tell us: • Their name • Their age (if you know it!) • One fun fact about them! Dogs, cats, horses, goats, chickens... if they're part of your family, they belong here! ❤️ 📸 Wednesday: We'll create our Charlie's Hall of Paws – Class of 2026 photo album featuring every entry. 👍 Wednesday through Friday: Vote for your favorite by liking the photo in the album. The pet with the most likes by Friday at 6:00 PM will earn a spot in Charlie's Hall of Paws – Class of 2026! 🏆 The winner will receive: • A Charlie Horse Gift Card • A FREE Pup Cup • A Charlie Horse surprise • And, of course, some serious bragging rights! 😉 🐾 DOG DAYS OF SUMMER August 6th–8th Bring your favorite four-legged friend by Charlie Horse and enjoy: 🤎 A FREE Pup Cup with any purchase 💦 Fresh water and treats 📸 Fun photo opportunities Just a couple of friendly reminders: • While we'd love to have every pup inside, health department regulations require pets to stay outdoors (service animals excepted). • Baril Park is the perfect place for a scenic stroll before or after your coffee stop. • Please help us keep Perryville beautiful by cleaning up after your pet. We absolutely love us some four-legged cute critters around here, and we can't wait to meet yours! Now... let's fill these comments with some adorable faces! 🐾🤎

Compare Charlie with similar neobanks

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.

Spotted incorrect data on this page? Let us know.