Comparison

Klarna vs Varo Bank

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Varo Bank
Best on ratings
Varo Bank
Best on app quality
Varo Bank
Best on review volume
Klarna
Klarna
sentiment
Google Play
App Store
Trustpilot
View Klarna →
Varo Bank
sentiment
Google Play
App Store
Trustpilot
View Varo Bank →
Customer sentiment
NeoBase sentiment
85.9
96.0
BEST
App & store ratings
Trustpilot
4.5 ★
613,942 ratings
BEST
4.0 ★
5,871 ratings
Google Play
4.5 ★
2,064,148 ratings
-
App Store
4.7 ★
583,825 ratings
4.9 ★
233,504 ratings
BEST
Total ratings
3.3M
BEST
239K
Service & responsiveness
1-star reviews
6.3%
1.8%
BEST
Replies to reviews
99%
BEST
92%
Typical reply time
~21 hours
BEST
~5 days
Markets served
19
BEST
1
Company
Founded
2005
-
Country
🇸🇪 Sweden
🇺🇸 United States
Headquarters
Stockholm, Sweden
-

Recent coverage

Press we captured in the last 90 days: 3 for Klarna, 1 for Varo Bank. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Klarna
Varo Bank

Klarna vs Varo Bank: the verdict

Klarna and Varo Bank are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Varo Bank leads NeoBase's composite sentiment score, 96.0 to 85.9 out of 100.

Varo Bank holds the stronger app-store ratings across Google Play and the App Store.

Varo Bank draws fewer bottom-scored reviews: 1.8% of its Trustpilot ratings are one star, against 6.3% for Klarna.

Across 8 tracked metrics, Klarna comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.