Comparison

Hey Banco vs N26

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
N26
Best on ratings
N26
Best on app quality
N26
Best on review volume
N26
Hey Banco
sentiment
Google Play
App Store
Trustpilot
View Hey Banco →
N26
sentiment
Google Play
App Store
Trustpilot
View N26 →
Customer sentiment
NeoBase sentiment
27.2
89.9
BEST
App & store ratings
Trustpilot
-
4.1 ★
42,573 ratings
Google Play
3.0 ★
37,614 ratings
3.2 ★
162,078 ratings
BEST
App Store
3.3 ★
6,162 ratings
4.7 ★
18,929 ratings
BEST
Total ratings
44K
224K
BEST
Service & responsiveness
1-star reviews
41.1%
31.8%
BEST
Replies to reviews
-
91%
Typical reply time
-
~3 days
Markets served
1
29
BEST
Company
Founded
-
2013
Country
🇲🇽 Mexico
🇩🇪 Germany
Headquarters
-
Berlin, Germany

Recent coverage

Press we captured in the last 90 days: 0 for Hey Banco, 14 for N26. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Hey Banco
N26

Hey Banco vs N26: the verdict

Hey Banco and N26 are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

N26 leads NeoBase's composite sentiment score, 89.9 to 27.2 out of 100.

N26 holds the stronger app-store ratings across Google Play and the App Store.

N26 draws fewer bottom-scored reviews: 31.8% of its Trustpilot ratings are one star, against 41.1% for Hey Banco.

Across 6 tracked metrics, N26 comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.