Comparison

Hello Bank! vs Varo Bank

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Varo Bank
Best on ratings
Varo Bank
Best on app quality
Varo Bank
Best on review volume
Varo Bank
Hello Bank!
sentiment
Google Play
App Store
Trustpilot
View Hello Bank! →
Varo Bank
sentiment
Google Play
App Store
Trustpilot
View Varo Bank →
Customer sentiment
NeoBase sentiment
63.8
96.0
BEST
App & store ratings
Trustpilot
1.7 ★
85 ratings
4.0 ★
5,871 ratings
BEST
Google Play
4.5 ★
10,632 ratings
-
App Store
4.7 ★
13,897 ratings
4.9 ★
233,504 ratings
BEST
Total ratings
25K
239K
BEST
Service & responsiveness
1-star reviews
3.5%
1.8%
BEST
Replies to reviews
0%
92%
BEST
Typical reply time
-
~5 days
Markets served
5
BEST
1
Company
Country
🇧🇪 Belgium
🇺🇸 United States
Headquarters
Brussels, Belgium
-

Recent coverage

Press we captured in the last 90 days: 0 for Hello Bank!, 1 for Varo Bank. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Hello Bank!
Varo Bank

Hello Bank! vs Varo Bank: the verdict

Hello Bank! and Varo Bank are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Varo Bank leads NeoBase's composite sentiment score, 96.0 to 63.8 out of 100.

Varo Bank holds the stronger app-store ratings across Google Play and the App Store.

Varo Bank answers 92% of the reviews it receives; Hello Bank! answers 0%.

Across 7 tracked metrics, Varo Bank comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.