Comparison

Coinmotion vs MoonPay

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Tie
Best on ratings
Coinmotion
Best on app quality
Coinmotion
Best on review volume
MoonPay
Best on regulation
MoonPay
Coinmotion
sentiment
Google Play
App Store
Trustpilot
View Coinmotion →
MoonPay
sentiment
Google Play
App Store
Trustpilot
View MoonPay →
Customer sentiment
NeoBase sentiment
83.7
84.5
App & store ratings
Trustpilot
3.4
201 ratings
4.1
113,931 ratings
BEST
Google Play
4.5
1,413 ratings
BEST
4.4
14,132 ratings
App Store
4.5
1,676 ratings
BEST
4.4
110 ratings
Total ratings
3.3K
128K
BEST
Service & responsiveness
1-star reviews
3.3%
BEST
12.6%
Replies to reviews
11%
100%
BEST
Typical reply time
-
~4 hours
Company
Country
🇫🇮 Finland
🇳🇱 Netherlands
MiCA regulation
MiCA licence
Yes
Yes
BEST
Regulator
FIN-FSA
AFM
Licensed services
1 service
3 services
BEST

Recent coverage

Press we captured in the last 90 days: 1 for Coinmotion, 26 for MoonPay. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Coinmotion
MoonPay

Coinmotion vs MoonPay: the verdict

Coinmotion and MoonPay are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Both score around 83.7 out of 100 on NeoBase's composite sentiment index.

Coinmotion holds the stronger app-store ratings across Google Play and the App Store.

Coinmotion draws fewer bottom-scored reviews: 3.3% of its Trustpilot ratings are one star, against 12.6% for MoonPay.

MoonPay answers 100% of the reviews it receives; Coinmotion answers 11%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 8 tracked metrics, MoonPay comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.