Comparison

Cash App vs Coupl

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Cash App
Best on ratings
Cash App
Best on app quality
Cash App
Best on review volume
Cash App
Cash App
sentiment
Google Play
App Store
Trustpilot
View Cash App →
Coupl
sentiment
Google Play
App Store
Trustpilot
View Coupl →
Customer sentiment
NeoBase sentiment
95.0
BEST
69.5
App & store ratings
Trustpilot
4.5 ★
27,724 ratings
-
Google Play
4.7 ★
4,393,091 ratings
BEST
4.2 ★
1,946 ratings
App Store
4.8 ★
8,613,516 ratings
-
Total ratings
13.0M
BEST
1.9K
Service & responsiveness
1-star reviews
2.3%
BEST
10.2%
Replies to reviews
85%
-
Typical reply time
< 1h
-
Markets served
2
BEST
1
Company
Founded
2013
-
Country
🇺🇸 United States
-

Recent coverage

Press we captured in the last 90 days: 13 for Cash App, 2 for Coupl. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Cash App
Coupl

No coverage captured.

Cash App vs Coupl: the verdict

Cash App and Coupl are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Cash App leads NeoBase's composite sentiment score, 95.0 to 69.5 out of 100.

Cash App holds the stronger app-store ratings across Google Play and the App Store.

Cash App draws fewer bottom-scored reviews: 2.3% of its Trustpilot ratings are one star, against 10.2% for Coupl.

Across 5 tracked metrics, Cash App comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.