Comparison

Bunq vs N26

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
N26
Best on ratings
Bunq
Best on app quality
Bunq
Best on review volume
N26
Bunq
sentiment
Google Play
App Store
Trustpilot
View Bunq →
N26
sentiment
Google Play
App Store
Trustpilot
View N26 →
Customer sentiment
NeoBase sentiment
76.1
89.9
BEST
App & store ratings
Trustpilot
4.0
21,893 ratings
4.1
42,607 ratings
BEST
Google Play
4.2
38,431 ratings
BEST
3.6
162,119 ratings
App Store
4.3
33,403 ratings
4.7
18,932 ratings
BEST
Total ratings
94K
224K
BEST
Service & responsiveness
1-star reviews
14.5%
BEST
25.6%
Replies to reviews
99%
BEST
92%
Typical reply time
~2 weeks
~3 days
BEST
Markets served
29
29
Company
Founded
2012
2013
Country
🇳🇱 Netherlands
🇩🇪 Germany
Headquarters
Amsterdam, Netherlands
Berlin, Germany

Recent coverage

Press we captured in the last 90 days: 13 for Bunq, 14 for N26. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bunq
N26

Bunq vs N26: the verdict

Bunq and N26 are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

N26 leads NeoBase's composite sentiment score, 89.9 to 76.1 out of 100.

Bunq draws fewer bottom-scored reviews: 14.5% of its Trustpilot ratings are one star, against 25.6% for N26.

Across 8 tracked metrics, N26 comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.