Comparison

Bitstack vs Simplex

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Bitstack
Best on ratings
Bitstack
Best on review volume
Simplex
Best on regulation
Bitstack
Bitstack
sentiment
Google Play
App Store
Trustpilot
View Bitstack →
Simplex
sentiment
Google Play
App Store
Trustpilot
View Simplex →
Customer sentiment
NeoBase sentiment
91.2
BEST
78.7
App & store ratings
Trustpilot
4.2
1,347 ratings
BEST
4.0
29,161 ratings
Google Play
4.4
6,901 ratings
-
App Store
4.8
10,941 ratings
-
Total ratings
19K
29K
BEST
Service & responsiveness
1-star reviews
5.5%
BEST
15.7%
Replies to reviews
89%
98%
BEST
Typical reply time
~6 days
BEST
~6 days
Company
Founded
2021
-
Country
🇫🇷 France
🇱🇹 Lithuania
MiCA regulation
MiCA licence
Yes
BEST
Yes
Regulator
AMF
LSC
Licensed services
5 services
BEST
4 services

Recent coverage

Press we captured in the last 90 days: 2 for Bitstack, 2 for Simplex. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitstack
Simplex

Bitstack vs Simplex: the verdict

Bitstack and Simplex are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Bitstack leads NeoBase's composite sentiment score, 91.2 to 78.7 out of 100.

Bitstack draws fewer bottom-scored reviews: 5.5% of its Trustpilot ratings are one star, against 15.7% for Simplex.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 8 tracked metrics, Bitstack comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.