Comparison

Bitstack vs Paybis

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Bitstack
Best on ratings
Bitstack
Best on app quality
Bitstack
Best on review volume
Paybis
Best on regulation
Paybis
Bitstack
sentiment
Google Play
App Store
Trustpilot
View Bitstack →
Paybis
sentiment
Google Play
App Store
Trustpilot
View Paybis →
Customer sentiment
NeoBase sentiment
91.2
BEST
88.7
App & store ratings
Trustpilot
4.2
1,347 ratings
BEST
4.1
32,494 ratings
Google Play
4.4
6,901 ratings
4.6
11,797 ratings
BEST
App Store
4.8
10,941 ratings
BEST
4.6
2,852 ratings
Total ratings
19K
47K
BEST
Service & responsiveness
1-star reviews
5.5%
BEST
8.6%
Replies to reviews
89%
99%
BEST
Typical reply time
~6 days
~1 day
BEST
Company
Founded
2021
-
Country
🇫🇷 France
🇱🇻 Latvia
MiCA regulation
MiCA licence
Yes
Yes
BEST
Regulator
AMF
Latvijas Banka
Licensed services
5 services
6 services
BEST

Recent coverage

Press we captured in the last 90 days: 2 for Bitstack, 10 for Paybis. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitstack
Paybis

Bitstack vs Paybis: the verdict

Bitstack and Paybis are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Bitstack leads NeoBase's composite sentiment score, 91.2 to 88.7 out of 100.

Bitstack draws fewer bottom-scored reviews: 5.5% of its Trustpilot ratings are one star, against 8.6% for Paybis.

Paybis answers 99% of the reviews it receives; Bitstack answers 89%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 10 tracked metrics, Paybis comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.