Comparison

Bitstack vs MEXC

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Bitstack
Best on ratings
Tie
Best on app quality
Tie
Best on review volume
MEXC
Best on regulation
Bitstack
Bitstack
sentiment
Google Play
App Store
Trustpilot
View Bitstack →
MEXC
sentiment
Google Play
App Store
Trustpilot
View MEXC →
Customer sentiment
NeoBase sentiment
91.2
BEST
67.3
App & store ratings
Trustpilot
4.2
1,347 ratings
BEST
1.5
1,437 ratings
Google Play
4.4
6,901 ratings
4.7
301,156 ratings
BEST
App Store
4.8
10,941 ratings
BEST
4.7
8,204 ratings
Total ratings
19K
311K
BEST
Service & responsiveness
1-star reviews
5.5%
5.4%
Replies to reviews
89%
100%
BEST
Typical reply time
~6 days
~19 hours
BEST
Company
Founded
2021
2018
Country
🇫🇷 France
-
Headquarters
-
Seychelles
MiCA regulation
MiCA licence
Yes
BEST
No
Regulator
AMF
-
Licensed services
5 services
-

Recent coverage

Press we captured in the last 90 days: 2 for Bitstack, 40 for MEXC. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitstack
MEXC

Bitstack vs MEXC: the verdict

Bitstack and MEXC are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Bitstack leads NeoBase's composite sentiment score, 91.2 to 67.3 out of 100.

MEXC answers 100% of the reviews it receives; Bitstack answers 89%.

Bitstack is MiCA-authorised (AMF), while MEXC does not appear in the ESMA register.

The two are evenly matched - each leads on the same number of tracked metrics.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.