Comparison

Bitstack vs Gemini

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Bitstack
Best on ratings
Bitstack
Best on app quality
Bitstack
Best on review volume
Gemini
Best on regulation
Gemini
Bitstack
sentiment
Google Play
App Store
Trustpilot
View Bitstack →
Gemini
sentiment
Google Play
App Store
Trustpilot
View Gemini →
Customer sentiment
NeoBase sentiment
91.2
BEST
53.4
App & store ratings
Trustpilot
4.2
1,347 ratings
BEST
1.3
1,493 ratings
Google Play
4.4
6,901 ratings
BEST
4.0
55,124 ratings
App Store
4.8
10,941 ratings
4.8
109,577 ratings
Total ratings
19K
166K
BEST
Service & responsiveness
1-star reviews
5.5%
BEST
9%
Replies to reviews
89%
BEST
3%
Typical reply time
~6 days
BEST
~1 week
Company
Founded
2021
2014
Country
🇫🇷 France
🇺🇸 United States
Headquarters
-
New York, USA
Status
-
active
MiCA regulation
MiCA licence
Yes
Yes
BEST
Regulator
AMF
MFSA
Licensed services
5 services
7 services
BEST

Recent coverage

Press we captured in the last 90 days: 2 for Bitstack, 23 for Gemini. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitstack
Gemini

Bitstack vs Gemini: the verdict

Bitstack and Gemini are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Bitstack leads NeoBase's composite sentiment score, 91.2 to 53.4 out of 100.

Bitstack holds the stronger app-store ratings across Google Play and the App Store.

Bitstack draws fewer bottom-scored reviews: 5.5% of its Trustpilot ratings are one star, against 9% for Gemini.

Bitstack answers 89% of the reviews it receives; Gemini answers 3%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 9 tracked metrics, Bitstack comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.