Comparison

Backpack vs Paybis

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Paybis
Best on ratings
Tie
Best on app quality
Paybis
Best on review volume
Paybis
Best on regulation
Paybis
Backpack
sentiment
Google Play
App Store
Trustpilot
View Backpack →
Paybis
sentiment
Google Play
App Store
Trustpilot
View Paybis →
Customer sentiment
NeoBase sentiment
83.8
88.7
BEST
App & store ratings
Trustpilot
3.3
2 ratings
4.1
32,494 ratings
BEST
Google Play
4.2
1,953 ratings
4.6
11,797 ratings
BEST
App Store
4.4
230 ratings
4.6
2,852 ratings
BEST
Total ratings
2.2K
47K
BEST
Service & responsiveness
1-star reviews
13.7%
8.6%
BEST
Replies to reviews
0%
99%
BEST
Typical reply time
-
~1 day
Company
Founded
2022
-
Country
🇱🇻 Latvia
🇱🇻 Latvia
Status
active
-
MiCA regulation
MiCA licence
Yes
Yes
BEST
Regulator
Latvijas Banka
Latvijas Banka
Licensed services
5 services
6 services
BEST

Recent coverage

Press we captured in the last 90 days: 20 for Backpack, 10 for Paybis. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Backpack
Paybis

Backpack vs Paybis: the verdict

Backpack and Paybis are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Paybis leads NeoBase's composite sentiment score, 88.7 to 83.8 out of 100.

Paybis holds the stronger app-store ratings across Google Play and the App Store.

Paybis draws fewer bottom-scored reviews: 8.6% of its Trustpilot ratings are one star, against 13.7% for Backpack.

Paybis answers 99% of the reviews it receives; Backpack answers 0%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 9 tracked metrics, Paybis comes out ahead on 9.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.