Comparison

Airwallex vs N26

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
N26
Best on ratings
Airwallex
Best on app quality
Airwallex
Best on review volume
N26
Airwallex
sentiment
Google Play
App Store
Trustpilot
View Airwallex →
N26
sentiment
Google Play
App Store
Trustpilot
View N26 →
Customer sentiment
NeoBase sentiment
69.2
89.9
BEST
App & store ratings
Trustpilot
2.9
2,538 ratings
4.1
42,573 ratings
BEST
Google Play
4.3
1,121 ratings
BEST
3.2
162,078 ratings
App Store
4.8
1,708 ratings
BEST
4.7
18,929 ratings
Total ratings
5.4K
224K
BEST
Service & responsiveness
1-star reviews
19.8%
BEST
31.8%
Replies to reviews
96%
BEST
91%
Typical reply time
~21 hours
BEST
~3 days
Markets served
8
29
BEST
Company
Founded
2015
2013
Country
-
🇩🇪 Germany
Headquarters
-
Berlin, Germany

Recent coverage

Press we captured in the last 90 days: 15 for Airwallex, 14 for N26. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Airwallex
N26

Airwallex vs N26: the verdict

Airwallex and N26 are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

N26 leads NeoBase's composite sentiment score, 89.9 to 69.2 out of 100.

Airwallex holds the stronger app-store ratings across Google Play and the App Store.

Airwallex draws fewer bottom-scored reviews: 19.8% of its Trustpilot ratings are one star, against 31.8% for N26.

Across 9 tracked metrics, Airwallex comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.