Comparison

Afterpay vs Air Bank

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Afterpay
Best on ratings
Air Bank
Best on app quality
Tie
Best on review volume
Afterpay
Afterpay
sentiment
Google Play
App Store
Trustpilot
View Afterpay →
Air Bank
sentiment
Google Play
App Store
Trustpilot
View Air Bank →
Customer sentiment
NeoBase sentiment
96.9
BEST
76.0
App & store ratings
Trustpilot
4.6 ★
237,620 ratings
BEST
2.2 ★
43 ratings
Google Play
4.8 ★
169,764 ratings
4.8 ★
131,199 ratings
App Store
5.0 ★
37 ratings
BEST
4.9 ★
128,645 ratings
Total ratings
407K
BEST
260K
Service & responsiveness
1-star reviews
1.6%
1%
BEST
Replies to reviews
98%
BEST
0%
Typical reply time
~1 week
-
Markets served
10
BEST
2
Company
Founded
2014
2011
Country
🇦🇺 Australia
🇨🇿 Czechia
Headquarters
Melbourne, Australia
Prague, Czech Republic
Status
acquired
-

Recent coverage

Press we captured in the last 90 days: 1 for Afterpay, 0 for Air Bank. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Afterpay
Air Bank

No coverage captured.

Afterpay vs Air Bank: the verdict

Afterpay and Air Bank are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Afterpay leads NeoBase's composite sentiment score, 96.9 to 76.0 out of 100.

Afterpay holds the stronger app-store ratings across Google Play and the App Store.

Afterpay answers 98% of the reviews it receives; Air Bank answers 0%.

Across 7 tracked metrics, Afterpay comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.