Comparison

Accountable vs Chip

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Tie
Best on ratings
Tie
Best on app quality
Tie
Best on review volume
Chip
Accountable
sentiment
Google Play
App Store
Trustpilot
View Accountable →
Chip
sentiment
Google Play
App Store
Trustpilot
View Chip →
Customer sentiment
NeoBase sentiment
91.5
91.4
App & store ratings
Trustpilot
4.6
1,099 ratings
BEST
4.3
4,795 ratings
Google Play
4.5
5,073 ratings
BEST
4.4
6,747 ratings
App Store
4.7
5,919 ratings
4.7
39,448 ratings
Total ratings
12K
51K
BEST
Service & responsiveness
1-star reviews
2.9%
BEST
5.3%
Replies to reviews
86%
96%
BEST
Typical reply time
~4 weeks
~3 days
BEST
Markets served
3
BEST
1
Company
Founded
-
2017
Country
-
🇬🇧 United Kingdom
Headquarters
-
London, United Kingdom

Recent coverage

Press we captured in the last 90 days: 7 for Accountable, 2 for Chip. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Accountable
Chip

Accountable vs Chip: the verdict

Accountable and Chip are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Both score around 91.5 out of 100 on NeoBase's composite sentiment index.

Accountable holds the stronger app-store ratings across Google Play and the App Store.

Chip answers 96% of the reviews it receives; Accountable answers 86%.

Across 7 tracked metrics, Accountable comes out ahead on 4.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.