Comparison

Accountable vs Albert

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Accountable
Best on ratings
Accountable
Best on app quality
Accountable
Best on review volume
Albert
Accountable
sentiment
Google Play
App Store
Trustpilot
View Accountable →
Albert
sentiment
Google Play
App Store
Trustpilot
View Albert →
Customer sentiment
NeoBase sentiment
93.3
BEST
89.8
App & store ratings
Trustpilot
4.6 ★
1,139 ratings
BEST
4.3 ★
7,074 ratings
Google Play
4.6 ★
5,279 ratings
BEST
4.5 ★
162,453 ratings
App Store
4.7 ★
6,183 ratings
4.7 ★
337,933 ratings
Total ratings
13K
507K
BEST
Service & responsiveness
1-star reviews
2.5%
BEST
7.4%
Replies to reviews
96%
BEST
86%
Typical reply time
~4 weeks
~16 hours
BEST
Markets served
3
BEST
1
Company
Founded
-
2015
Country
-
🇺🇸 United States
Headquarters
-
Culver City, California, USA

Recent coverage

Press we captured in the last 90 days: 2 for Accountable, 1 for Albert. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Accountable
Albert

Accountable vs Albert: the verdict

Accountable and Albert are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Accountable leads NeoBase's composite sentiment score, 93.3 to 89.8 out of 100.

Accountable holds the stronger app-store ratings across Google Play and the App Store.

Accountable draws fewer bottom-scored reviews: 2.5% of its Trustpilot ratings are one star, against 7.4% for Albert.

Accountable answers 96% of the reviews it receives; Albert answers 86%.

Across 8 tracked metrics, Accountable comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.