Wise (formerly TransferWise) is a global money transfer and multi-currency account platform, publicly listed on the London Stock Exchange.
Wise maintains strong customer trust at 4.7/5 across nearly 2.5 million reviews, with sentiment holding steady. However, the NeoBase index dropped to 89.1 (-1.9 week-over-week) as media coverage pivoted sharply negative following the OCC's rejection of its US bank charter application, citing anti-money-laundering deficiencies and triggering a 10% stock fall. Expansion wins in South Africa offer a counterweight, but regulatory scrutiny now defines near-term perception.
Sentiment index
our score · updated every monthRatings across platforms
★ 4.7 · 2.5M · 3Where Wise operates
43 marketsRating distribution
All platformsRating & review volume over time
Brand sentiment trend
positive sentiment, by platformApp screenshots
App Store
In the media
brand coverageWhat the OCC’s Wise and Bunq Denials Mean for FinTech Bank Charters
www.pymnts.com · 3w ago
Highlights. Bunq's European banking record wasn't enough to satisfy the OCC that its U.S. credit-card assumptions would hold up in a...
The OCC rejected Wise's US bank charter over money-laundering failures and the stock fell 10%
startupfortune.com · 1mo ago
The OCC's rejection of Wise's national trust bank plan was not a broad fintech warning. It was a Wise problem, rooted in unresolved...
Wise’s OCC Charter Denial Sets the AML Floor for Every Fintech Behind the GENIUS Act
forkast.news · 1mo ago
The first fintech charter rejection under the Trump administration isn't a Wise-specific failure — it's the OCC setting a compliance floor...
Wise Platform Enters South Africa With Capitec to Modernise International Payments
ffnews.com · 1mo ago
Wise Platform today announces a partnership with Capitec, South Africa's largest bank by customer base, to power its international payments...
OCC denies Wise's US national trust bank charter application
www.fintechfutures.com · 1mo ago
The OCC has denied Wise's application for a US national trust bank charter, with the company aiming to resubmit a new application - read...
Latest from social
LinkedIn & FacebookSometimes your soulmate isn’t a person, it’s an account that lets you hold multiple currencies 💚
What people are saying
mentions on X, Reddit & Facebook@M_Johnston1 Stay away from @Wise bad place to put your money
About Wise
Founded in 2011 by Taavet Hinrikus and Kristo Käärmann. Rebranded to Wise in 2021 and listed on LSE. Serves over 16 million customers processing over £10B monthly.
Frequently asked questions
Is Wise safe for large transfers?
Wise is FCA-regulated. Customer funds are held in segregated accounts at partner banks (Barclays, JPMorgan, Citi) — kept separate from Wise's own funds and protected even in the unlikely event of Wise's insolvency.
What are Wise's fees for international transfers?
Wise charges a transparent fee: a percentage component (typically 0.35–3% by currency) plus a small fixed fee. GBP→EUR is around 0.43%. The mid-market rate is used with no hidden spread — typically 3–8x cheaper than a traditional bank.
What is a Wise Account and how does multi-currency work?
A Wise Account lets you hold money in 50+ currencies with local account details (EUR IBAN, USD routing, GBP sort code). You can share these as your own bank details and receive local bank transfers at no extra charge.
Is Wise suitable for businesses?
Yes, Wise Business offers multi-currency accounts, batch payments via CSV, Xero/QuickBooks integrations and employee debit cards. No monthly fee — you pay only for outgoing transfers.
How long do Wise transfers take?
50%+ of transfers arrive within seconds (Faster Payments, SEPA Instant). Standard transfers take 1–2 business days. Exotic currencies may take up to 3 days depending on the pair and recipient bank.
Compare Wise with similar neobanks
Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.
Spotted incorrect data on this page? Let us know.