Neobanks

Neobank · 🇺🇸 United States

Chime

San Francisco, USA · chime.com

86.6Sentiment /100 0.1

Chime is one of America's largest neobanks, offering fee-free banking with early paycheck access, automatic savings, and a credit-builder card.

✦ Sentiment OverviewUpdated every month · Aug 19, 2026

Chime maintains exceptionally strong customer backing at 4.8/5 across nearly 2.7 million ratings, with sentiment holding steady week-over-week. The NeoBase index stands at 86.6/100 (-0.2), reflecting stable brand perception despite media focus on exploratory stablecoin features - a neutral-toned development that hasn't shifted customer or analyst sentiment measurably. No divergence between customer enthusiasm and media coverage is evident.

Sentiment index

our score · updated every month
86.6/100 -0.15 vs previous reading
025507510086.625 Jul1 Aug15 Aug

Ratings across platforms

4.8 · 2.7M · 3
Trustpilot
3.5
13K ratings · 72% positive
Google Play
4.7
1.1M ratings · 94% positive
10M+ installs
App Store
4.8
1.6M ratings · 96% positive
Measured August 17, 2026

Where Chime operates

1 markets
United States

Rating distribution

All platforms
5
89% · 2.4M
4
6% · 153K
3
2% · 46K
2
1% · 18K
1
3% · 72K

Rating & review volume over time

Trustpilot · 3.5★Google Play · 4.7★App Store · 4.8★Review volume · 2.7M · +1.4%
123452.6MJul '26Aug '26Aug '26

Brand sentiment trend

positive sentiment, by platform
Trustpilot · 72%Google Play · 94%App Store · 96%
98%84%69%Jul '26Aug '26Aug '26

Where Chime's money came from and went

FY2025

Chime Financial, Inc. · year ended December 31, 2025

Cost-to-income145.5%
Net margin-46.2%
Biggest costTechnology and development42% of income
Biggest income lineRevenue99% of income
Revenue year on year+30.7%vs FY2024
Costs year on year+85.9%vs FY2024
Operating leverage-55.2 ppcosts outgrew revenue
Biggest cost moveTechnology and development+202%
Revenue: $2,187mNet non-operating income: $30.9mNet loss (funded): $1,010mCost of revenue: $263.0mTransaction and risk losses: $407.3mMember support and operations: $458.0mSales and marketing: $635.4mTechnology and development: $934.9mGeneral and administrative: $512.1mDepreciation and amortisation: $16.0mTax: $0.8mTotal inflows$3,228mRevenue$2,187mNet non-operating income$30.9mNet loss (funded)$1,010mCost of revenue$263.0mTransaction and risk losses$407.3mMember support and operations$458.0mSales and marketing$635.4mTechnology and development$934.9mGeneral and administrative$512.1mDepreciation and amortisation$16.0mTax$0.8m
Income and profit keptCosts and tax
Show the figures as a table
Line itemDirectionAmount
RevenueIncome and profit kept$2,187m
Net non-operating incomeIncome and profit kept$30.9m
Net loss (funded)Income and profit kept$1,010m
Total inflows$3,228m
Cost of revenueCosts and tax$263.0m
Transaction and risk lossesCosts and tax$407.3m
Member support and operationsCosts and tax$458.0m
Sales and marketingCosts and tax$635.4m
Technology and developmentCosts and tax$934.9m
General and administrativeCosts and tax$512.1m
Depreciation and amortisationCosts and tax$16.0m
TaxCosts and tax$0.8m

Source: Form 10-K (SEC) · figures in millions, rounded · Compare with other fintechs

App screenshots

App Store
Chime app screenshot 1Chime app screenshot 2Chime app screenshot 3Chime app screenshot 4Chime app screenshot 5Chime app screenshot 6

In the media

brand coverage
www.finextra.com

Chime considering adding stablecoin features to app

www.finextra.com · 4w ago

Consumer banking fintech firm Chime Financial is reportedly considering adding stablecoins as a feature in its app.

www.tradingview.com

Fintech Chime explores stablecoins as new feature on its app - Bloomberg News

www.tradingview.com · 4w ago

Source link: https://tinyurl.com/43yxzuv2-- Note: Reuters has not verified this story and does not vouch for its accuracy.

cryptobriefing.com

Chime explores stablecoin wallets for consumer banking app

cryptobriefing.com · 4w ago

The fintech sought proposals for end-to-end wallet infrastructure as stablecoins move further into everyday payments.

www.pymnts.com

Chime Weighs Adding Stablecoin Wallet to Consumer Banking App

www.pymnts.com · 4w ago

Chime asked blockchain technology companies to submit proposals to provide their stablecoin wallet services.

www.bloomberg.com

Fintech Chime Explores Stablecoins as New Feature on Its App

www.bloomberg.com · 4w ago

Chime Financial Inc. is exploring how to bring stablecoins into its consumer banking platform, in the latest sign that the new form of money...

Latest from social

LinkedIn & Facebook
ChimeFacebook· 4w ago · Aug 13, 2026

Worth every penny tbh 😤

10💬 22

About Chime

Chime was founded in 2012 and has grown to over 21 million customers, making it the largest neobank in the US. It offers early direct deposit access up to 2 days early, automatic savings round-ups, and a secured credit card to help users build credit history with no annual fee.

Frequently asked questions

Is Chime a real bank?

Chime is a fintech company — not a bank itself. Banking services are provided through partner banks: The Bancorp Bank and Stride Bank, both FDIC-insured. Deposits are insured by the FDIC up to $250,000 through these partner banks.

What fees does Chime charge?

Chime charges no monthly fees, no ACH transfer fees and no minimum balance fees. SpotMe overdraft protection up to $200 is also fee-free. Chime earns revenue from interchange fees on card transactions — the no-fee model is its primary differentiator in the US market.

What is Chime SpotMe and how does it work?

SpotMe allows you to overdraft your account by up to $200 with no fee. It becomes available once you meet the eligibility criteria (regular direct deposits of at least $200/month). The overdraft is automatically repaid from your next incoming deposit.

How quickly do direct deposit funds appear with Chime?

Chime's Early Direct Deposit feature makes your paycheck available up to 2 days before the official pay date. If your employer sends an ACH transfer on Wednesday, Chime may show the funds as early as Monday. This is a key reason for Chime's popularity among hourly workers.

Is Chime available outside the US?

No. Chime is exclusively available in the United States and requires a US Social Security Number (SSN) or ITIN and a US address. Chime does not support international transfers.

Compare Chime with similar neobanks

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store - anonymised store metrics only, no individual reviews.

Spotted incorrect data on this page? Let us know.