Exchanges

Crypto exchange · US

Kraken

San Francisco, USA · kraken.com

Does Kraken have a MiCA licence?

✓ Authorised · MiCA CASP

Yes. Kraken (legal entity Payward Global Solutions Limited) holds a MiCA crypto-asset service provider (CASP) authorisation — regulated by Central Bank of Ireland (CBI) in Ireland, listed in the official ESMA register. Through MiCA passporting it may legally serve clients across the EU/EEA (30 countries).

Licence details
Licence status✓ Authorised (MiCA CASP)
Legal entityPayward Global Solutions Limited
Home regulatorCentral Bank of Ireland (CBI)
Country of authorisation Ireland
Official websitekraken.com
SourceESMA MiCA register
Licensed crypto services (1)
Operation of a trading platform
Running a marketplace where clients can trade crypto-assets.
Where you can use Kraken · EU/EEA passporting (30)

A MiCA authorisation passports across the whole EU/EEA, so Kraken may legally serve clients in:

Austria Belgium Bulgaria Croatia Cyprus Czechia Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden
✦ Sentiment OverviewUpdated weekly · Jul 17, 2026

Kraken holds a solid mid-tier standing (3.8/5, 60K+ ratings) bolstered by recent institutional product launches—USD-settled options and yield vaults—that dominate positive coverage. However, sentiment momentum is softening: the NeoBase index fell 4.2 points to 65/100 week-over-week, suggesting growing friction beneath headline optimism. Product innovation is clearly resonating with traders, but customer experience or regulatory concerns may be tempering broader perception gains.

Sentiment index

our score · updated weekly
75.6/100
+10.72 vs last week
Reviews · 108,707 ratings74
News80
Mentions

Ratings across platforms

3.8 avg · 61K ratings · 2 platforms
Trustpilot
3.3
7.9K ratings · 39% positive
Google Play
4.3
53K ratings · 84% positive
5M+ installs

Rating distribution

Trustpilot · Google Play
5
69% · 42K
4
9% · 5.8K
3
3% · 1.9K
2
3% · 1.7K
1
16% · 9.6K

Company responsiveness

100%
Replies to reviews
~2h
Typical reply time

In the media

brand coverage
www.financemagnates.com

Kraken Launches USD-Settled Crypto Options for Institutional Traders

www.financemagnates.com · 4d ago

Kraken has launched cash-settled, USD-denominated options on BTC and ETH with portfolio margin enabled by default, entering a segment of the...

www.ft.com

Crypto.com valuation hits $20bn after investment from Citadel Securities

www.ft.com · 4d ago

Cryptocurrency exchange Crypto.com notched a $20bn valuation following an investment by market-maker Citadel Securities, as traditional...

www.businesswire.com

Kraken Brings Crypto Options to a Wider Trader Base as the Market Scales

www.businesswire.com · 4d ago

Kraken, one of the longest-standing, most liquid and secure cryptocurrency platforms, has launched a new suite of options contracts on...

blog.kraken.com

Kraken bringing crypto options to a wider audience as the market scales

blog.kraken.com · 4d ago

Linear, USD-settled options on BTC and ETH mark the first phase of a long-term build as options activity in crypto is set to track toward...

www.theblock.co

Kraken Institutional taps Upshift to build vaults that earn yield on idle bitcoin, ETH and stablecoins

www.theblock.co · 4d ago

Upshift will build dedicated vaults tailored to each client's specific investment strategy and risk considerations.

Latest from social

Sample
KrakenFacebook· 4d ago · Jul 16, 2026

Travelling this summer? Spend abroad with no hidden fees and real exchange rates.

2.3K💬 10356
KrakenFacebook· 2w ago · Jul 8, 2026

Behind every feature is a team obsessed with the details. A look at how Kraken ships.

1.4K💬 4440
KrakenLinkedIn· 2w ago · Jul 5, 2026

We're hiring across engineering, product and risk. Come build the future of finance with Kraken.

829💬 5721
KrakenFacebook· 3w ago · Jun 30, 2026

New in the Kraken app: a faster, cleaner way to manage your money. Update to the latest version to try it.

4.2K💬 18978

What people are saying

Sample
Léa DuboisFacebook· 1d ago

Kraken's customer service left me hanging on a frozen account. Not a great look.

Tomasz Wójciku/tomaszwjcikReddit· 6d ago

Been using Kraken for 6 months now — the app just works. Transfers land instantly and support actually replies.

Marcus Bell@marcusbellX· 1w ago

Anyone else having issues with Kraken verification today? Been stuck for hours 😤

Sam Okoro@samokoroX· 1w ago

If you're comparing neobanks in 2026, Kraken keeps coming up in every conversation I have.

Aisha RahmanFacebook· 2w ago

Mixed feelings on Kraken lately — love the product, but the latest update changed a flow I relied on.

Company

Founded2011
HeadquartersSan Francisco, USA
Statusactive

Frequently asked questions

Does Kraken have a MiCA licence?

Yes. Kraken (legal entity Payward Global Solutions Limited) holds a MiCA crypto-asset service provider (CASP) authorisation, regulated by Central Bank of Ireland (CBI) in Ireland and listed in the official ESMA register.

Who regulates Kraken in the EU?

Kraken's EU activity is authorised and supervised by Central Bank of Ireland (CBI), its home national competent authority under MiCA.

Which crypto services is Kraken licensed for?

Under MiCA, Kraken is authorised for: Operation of a trading platform.

In which countries can I legally use Kraken?

A MiCA authorisation passports across the whole EU/EEA, so Kraken may legally serve clients in all 30 EU/EEA member states.

Is Kraken in the ESMA register?

Yes. Payward Global Solutions Limited appears in ESMA's official register of authorised MiCA crypto-asset service providers, recorded under Central Bank of Ireland (CBI).

Is a MiCA licence the same as a CASP licence?

Yes. MiCA (MiCAR) is the EU regulation; a CASP (crypto-asset service provider) is a firm it licenses. "MiCA register", "CASP register" and "ESMA register" all refer to the same official list.

What are the fees on Kraken?

Kraken spot: 0.16% taker / 0.26% maker for new users. At $50,000+ monthly volume, fees drop to 0.12%/0.20%. Futures: 0.02% maker / 0.05% taker. Kraken Pro offers an advanced interface with a full order book.

Has Kraken ever been hacked?

Kraken has operated since 2011 and is one of the few major exchanges never to have suffered a significant hack or customer fund loss. This security record is one of the primary reasons Kraken is considered one of the safest exchanges in the industry.

Does Kraken offer margin trading?

Yes, Kraken offers margin trading with up to 5x leverage on spot and up to 50x on Kraken Futures. Leveraged products are available only to verified users in eligible jurisdictions. US users have restricted access to futures contracts.

Does Kraken offer corporate accounts?

Yes, Kraken offers accounts for companies, funds and institutions with extended KYB (Know Your Business) verification. Corporate accounts have access to the OTC Desk, dedicated API access and higher transaction limits.

Ratings & sentiment aggregated from Trustpilot, Google Play and App Store — anonymised store metrics only, no individual reviews.