Comparison

Bitstamp vs Neverless

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Neverless
Best on ratings
Neverless
Best on app quality
Neverless
Best on review volume
Bitstamp
Best on regulation
Bitstamp
Bitstamp
sentiment
Google Play
App Store
Trustpilot
View Bitstamp →
Neverless
sentiment
Google Play
App Store
Trustpilot
View Neverless →
Customer sentiment
NeoBase sentiment
56.8
95.7
BEST
App & store ratings
Trustpilot
1.4
1,033 ratings
4.3
98 ratings
BEST
Google Play
4.5
17,585 ratings
4.9
1,539 ratings
BEST
App Store
4.8
7,458 ratings
4.8
165 ratings
Total ratings
26K
BEST
1.8K
Service & responsiveness
1-star reviews
6.9%
0.8%
BEST
Replies to reviews
66%
BEST
50%
Typical reply time
~2 weeks
BEST
~13 weeks
Company
Founded
2011
2022
Country
🇱🇺 Luxembourg
🇱🇻 Latvia
Headquarters
Luxembourg City, Luxembourg
-
Status
active
-
MiCA regulation
MiCA licence
Yes
BEST
Yes
Regulator
CSSF
Latvijas Banka
Licensed services
7 services
BEST
5 services

Recent coverage

Press we captured in the last 90 days: 28 for Bitstamp, 2 for Neverless. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitstamp
Neverless

No coverage captured.

Bitstamp vs Neverless: the verdict

Bitstamp and Neverless are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Neverless leads NeoBase's composite sentiment score, 95.7 to 56.8 out of 100.

Neverless holds the stronger app-store ratings across Google Play and the App Store.

Neverless draws fewer bottom-scored reviews: 0.8% of its Trustpilot ratings are one star, against 6.9% for Bitstamp.

Bitstamp answers 66% of the reviews it receives; Neverless answers 50%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 9 tracked metrics, Bitstamp comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.