Comparison

Bitstack vs Xcoins

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Bitstack
Best on ratings
Bitstack
Best on review volume
Bitstack
Best on regulation
Bitstack
Bitstack
sentiment
Google Play
App Store
Trustpilot
View Bitstack →
Xcoins
sentiment
Google Play
App Store
Trustpilot
View Xcoins →
Customer sentiment
NeoBase sentiment
91.2
BEST
81.0
App & store ratings
Trustpilot
4.2
1,347 ratings
4.3
28 ratings
BEST
Google Play
4.4
6,901 ratings
-
App Store
4.8
10,941 ratings
-
Total ratings
19K
BEST
28
Service & responsiveness
1-star reviews
5.5%
BEST
42.9%
Replies to reviews
89%
BEST
50%
Typical reply time
~6 days
BEST
~21 weeks
Company
Founded
2021
-
Country
🇫🇷 France
🇲🇹 Malta
MiCA regulation
MiCA licence
Yes
BEST
Yes
Regulator
AMF
MFSA
Licensed services
5 services
BEST
4 services

Recent coverage

Press we captured in the last 90 days: 2 for Bitstack, 5 for Xcoins. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitstack
Xcoins

Bitstack vs Xcoins: the verdict

Bitstack and Xcoins are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Bitstack leads NeoBase's composite sentiment score, 91.2 to 81.0 out of 100.

Bitstack draws fewer bottom-scored reviews: 5.5% of its Trustpilot ratings are one star, against 42.9% for Xcoins.

Bitstack answers 89% of the reviews it receives; Xcoins answers 50%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 8 tracked metrics, Bitstack comes out ahead on 7.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.