Comparison

Bitstack vs WhiteBIT

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Bitstack
Best on ratings
Bitstack
Best on app quality
Bitstack
Best on review volume
WhiteBIT
Best on regulation
Tie
Bitstack
sentiment
Google Play
App Store
Trustpilot
View Bitstack →
WhiteBIT
sentiment
Google Play
App Store
Trustpilot
View WhiteBIT →
Customer sentiment
NeoBase sentiment
91.2
BEST
51.9
App & store ratings
Trustpilot
4.2
1,347 ratings
BEST
3.4
465 ratings
Google Play
4.4
6,901 ratings
BEST
3.4
22,717 ratings
App Store
4.8
10,941 ratings
5.0
13 ratings
BEST
Total ratings
19K
23K
BEST
Service & responsiveness
1-star reviews
5.5%
BEST
33.6%
Replies to reviews
89%
92%
BEST
Typical reply time
~6 days
~3 days
BEST
Company
Founded
2021
2018
Country
🇫🇷 France
🇦🇹 Austria
MiCA regulation
MiCA licence
Yes
Yes
Regulator
AMF
FMA
Licensed services
5 services
5 services

Recent coverage

Press we captured in the last 90 days: 2 for Bitstack, 14 for WhiteBIT. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitstack
WhiteBIT

Bitstack vs WhiteBIT: the verdict

Bitstack and WhiteBIT are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Bitstack leads NeoBase's composite sentiment score, 91.2 to 51.9 out of 100.

Bitstack draws fewer bottom-scored reviews: 5.5% of its Trustpilot ratings are one star, against 33.6% for WhiteBIT.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

The two are evenly matched - each leads on the same number of tracked metrics.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.