Comparison

Bitstack vs Robinhood Crypto

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Bitstack
Best on ratings
Bitstack
Best on app quality
Bitstack
Best on review volume
Bitstack
Best on regulation
Bitstack
Bitstack
sentiment
Google Play
App Store
Trustpilot
View Bitstack →
Robinhood Crypto
sentiment
Google Play
App Store
Trustpilot
View Robinhood Crypto →
Customer sentiment
NeoBase sentiment
91.2
BEST
67.0
App & store ratings
Trustpilot
4.2
1,347 ratings
BEST
3.8
10,186 ratings
Google Play
4.4
6,901 ratings
4.5
2,706 ratings
App Store
4.8
10,941 ratings
BEST
4.7
6,006 ratings
Total ratings
19K
BEST
19K
Service & responsiveness
1-star reviews
5.5%
BEST
28.3%
Replies to reviews
89%
BEST
38%
Typical reply time
~6 days
~5 days
BEST
Company
Founded
2021
2018
Country
🇫🇷 France
-
Headquarters
-
Menlo Park, USA
MiCA regulation
MiCA licence
Yes
BEST
Yes
Regulator
AMF
LSC
Licensed services
5 services
BEST
4 services

Recent coverage

Press we captured in the last 90 days: 2 for Bitstack, 38 for Robinhood Crypto. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitstack
Robinhood Crypto

Bitstack vs Robinhood Crypto: the verdict

Bitstack and Robinhood Crypto are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Bitstack leads NeoBase's composite sentiment score, 91.2 to 67.0 out of 100.

Bitstack holds the stronger app-store ratings across Google Play and the App Store.

Bitstack draws fewer bottom-scored reviews: 5.5% of its Trustpilot ratings are one star, against 28.3% for Robinhood Crypto.

Bitstack answers 89% of the reviews it receives; Robinhood Crypto answers 38%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 9 tracked metrics, Bitstack comes out ahead on 8.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.