Comparison

Bitstack vs Coinfinity

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Coinfinity
Best on ratings
Coinfinity
Best on app quality
Coinfinity
Best on review volume
Bitstack
Best on regulation
Tie
Bitstack
sentiment
Google Play
App Store
Trustpilot
View Bitstack →
Coinfinity
sentiment
Google Play
App Store
Trustpilot
View Coinfinity →
Customer sentiment
NeoBase sentiment
91
93
BEST
App & store ratings
Trustpilot
4.3
1,342 ratings
4.9
308 ratings
BEST
Google Play
4.4
6,831 ratings
4.9
185 ratings
BEST
App Store
4.8
10,884 ratings
4.9
63 ratings
BEST
Total ratings
19K
BEST
556
Service & responsiveness
1-star reviews
10.4%
1.3%
BEST
Replies to reviews
92%
BEST
50%
Typical reply time
~6 days
~1 day
BEST
Company
Founded
2021
2014
Country
🇫🇷 France
🇦🇹 Austria
MiCA regulation
MiCA licence
Yes
Yes
Regulator
AMF
FMA
Licensed services
5 services
5 services

Recent coverage

Press we captured in the last 90 days: 2 for Bitstack, 1 for Coinfinity. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitstack
Coinfinity

Bitstack vs Coinfinity: the verdict

Bitstack and Coinfinity are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Coinfinity leads NeoBase's composite sentiment score, 93 to 91 out of 100.

Coinfinity holds the stronger app-store ratings across Google Play and the App Store.

Coinfinity draws fewer bottom-scored reviews: 1.3% of its Trustpilot ratings are one star, against 10.4% for Bitstack.

Bitstack answers 92% of the reviews it receives; Coinfinity answers 50%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 8 tracked metrics, Coinfinity comes out ahead on 6.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update weekly.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.