Comparison

Bitstack vs Bybit

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Bitstack
Best on ratings
Tie
Best on app quality
Bitstack
Best on review volume
Bybit
Best on regulation
Tie
Bitstack
sentiment
Google Play
App Store
Trustpilot
View Bitstack →
Bybit
sentiment
Google Play
App Store
Trustpilot
View Bybit →
Customer sentiment
NeoBase sentiment
91.2
BEST
77.4
App & store ratings
Trustpilot
4.2 ★
1,347 ratings
BEST
2.6 ★
7,535 ratings
Google Play
4.4 ★
6,901 ratings
4.6 ★
1,419,397 ratings
BEST
App Store
4.8 ★
10,941 ratings
4.8 ★
5,498 ratings
Total ratings
19K
1.4M
BEST
Service & responsiveness
1-star reviews
5.5%
5.4%
Replies to reviews
89%
99%
BEST
Typical reply time
~6 days
~8 hours
BEST
Company
Founded
2021
2018
Country
🇫🇷 France
🇦🇪 United Arab Emirates
Headquarters
-
Dubai, UAE
Status
-
active
MiCA regulation
MiCA licence
✓ Yes
✓ Yes
Regulator
AMF
FMA
Licensed services
5 services
5 services

Recent coverage

Press we captured in the last 90 days: 2 for Bitstack, 36 for Bybit. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitstack
Bybit

Bitstack vs Bybit: the verdict

Bitstack and Bybit are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Bitstack leads NeoBase's composite sentiment score, 91.2 to 77.4 out of 100.

Bybit holds the stronger app-store ratings across Google Play and the App Store.

Bybit answers 99% of the reviews it receives; Bitstack answers 89%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 6 tracked metrics, Bybit comes out ahead on 4.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.