Comparison

Bitfinex vs Neverless

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Neverless
Best on ratings
Neverless
Best on app quality
Neverless
Best on review volume
Bitfinex
Best on regulation
Neverless
Bitfinex
sentiment
Google Play
App Store
Trustpilot
View Bitfinex →
Neverless
sentiment
Google Play
App Store
Trustpilot
View Neverless →
Customer sentiment
NeoBase sentiment
44.9
95.7
BEST
App & store ratings
Trustpilot
1.8 ★
335 ratings
4.3 ★
98 ratings
BEST
Google Play
3.9 ★
3,754 ratings
4.9 ★
1,539 ratings
BEST
App Store
4.1 ★
173 ratings
4.8 ★
165 ratings
BEST
Total ratings
4.3K
BEST
1.8K
Service & responsiveness
1-star reviews
23.3%
0.8%
BEST
Replies to reviews
0%
50%
BEST
Typical reply time
-
~13 weeks
Company
Founded
2012
2022
Country
-
🇱🇻 Latvia
Status
active
-
MiCA regulation
MiCA licence
✕ No
✓ Yes
BEST
Regulator
-
Latvijas Banka
Licensed services
-
5 services

Recent coverage

Press we captured in the last 90 days: 30 for Bitfinex, 2 for Neverless. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitfinex
Neverless

No coverage captured.

Bitfinex vs Neverless: the verdict

Bitfinex and Neverless are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Neverless leads NeoBase's composite sentiment score, 95.7 to 44.9 out of 100.

Neverless holds the stronger app-store ratings across Google Play and the App Store.

Neverless draws fewer bottom-scored reviews: 0.8% of its Trustpilot ratings are one star, against 23.3% for Bitfinex.

Neverless answers 50% of the reviews it receives; Bitfinex answers 0%.

Neverless is MiCA-authorised (Latvijas Banka), while Bitfinex does not appear in the ESMA register.

Across 8 tracked metrics, Neverless comes out ahead on 7.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.