Comparison

Bitfinex vs Bitstack

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Bitstack
Best on ratings
Bitstack
Best on app quality
Bitstack
Best on review volume
Bitstack
Best on regulation
Bitstack
Bitfinex
sentiment
Google Play
App Store
Trustpilot
View Bitfinex →
Bitstack
sentiment
Google Play
App Store
Trustpilot
View Bitstack →
Customer sentiment
NeoBase sentiment
44.9
91.2
BEST
App & store ratings
Trustpilot
1.8
335 ratings
4.2
1,347 ratings
BEST
Google Play
3.9
3,754 ratings
4.4
6,901 ratings
BEST
App Store
4.1
173 ratings
4.8
10,941 ratings
BEST
Total ratings
4.3K
19K
BEST
Service & responsiveness
1-star reviews
23.3%
5.5%
BEST
Replies to reviews
0%
89%
BEST
Typical reply time
-
~6 days
Company
Founded
2012
2021
Country
-
🇫🇷 France
Status
active
-
MiCA regulation
MiCA licence
No
Yes
BEST
Regulator
-
AMF
Licensed services
-
5 services

Recent coverage

Press we captured in the last 90 days: 30 for Bitfinex, 2 for Bitstack. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitfinex
Bitstack

Bitfinex vs Bitstack: the verdict

Bitfinex and Bitstack are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Bitstack leads NeoBase's composite sentiment score, 91.2 to 44.9 out of 100.

Bitstack holds the stronger app-store ratings across Google Play and the App Store.

Bitstack draws fewer bottom-scored reviews: 5.5% of its Trustpilot ratings are one star, against 23.3% for Bitfinex.

Bitstack answers 89% of the reviews it receives; Bitfinex answers 0%.

Bitstack is MiCA-authorised (AMF), while Bitfinex does not appear in the ESMA register.

Across 8 tracked metrics, Bitstack comes out ahead on 8.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.