Comparison

Bitcoin Suisse vs Bitstack

Two crypto exchanges compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
Bitstack
Best on ratings
Bitstack
Best on app quality
Bitstack
Best on review volume
Bitstack
Best on regulation
Bitcoin Suisse
Bitcoin Suisse
sentiment
Google Play
App Store
Trustpilot
View Bitcoin Suisse →
Bitstack
sentiment
Google Play
App Store
Trustpilot
View Bitstack →
Customer sentiment
NeoBase sentiment
54.3
91.2
BEST
App & store ratings
Trustpilot
2.2
165 ratings
4.2
1,347 ratings
BEST
Google Play
-
4.4
6,901 ratings
App Store
4.3
55 ratings
4.8
10,941 ratings
BEST
Total ratings
220
19K
BEST
Service & responsiveness
1-star reviews
29.5%
5.5%
BEST
Replies to reviews
100%
BEST
89%
Typical reply time
~1 day
BEST
~6 days
Company
Founded
2013
2021
Country
-
🇫🇷 France
Headquarters
Zug, Switzerland
-
MiCA regulation
MiCA licence
Yes
BEST
Yes
Regulator
FMA
AMF
Licensed services
6 services
BEST
5 services

Recent coverage

Press we captured in the last 90 days: 19 for Bitcoin Suisse, 2 for Bitstack. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

Bitcoin Suisse
Bitstack

Bitcoin Suisse vs Bitstack: the verdict

Bitcoin Suisse and Bitstack are two crypto exchanges tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

Bitstack leads NeoBase's composite sentiment score, 91.2 to 54.3 out of 100.

Bitstack holds the stronger app-store ratings across Google Play and the App Store.

Bitstack draws fewer bottom-scored reviews: 5.5% of its Trustpilot ratings are one star, against 29.5% for Bitcoin Suisse.

Bitcoin Suisse answers 100% of the reviews it receives; Bitstack answers 89%.

Both are authorised under the EU's MiCA regime and appear in the ESMA register.

Across 9 tracked metrics, Bitstack comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All crypto exchanges

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.