Comparison

ActivoBank vs ZEN.COM

Two neobanks compared on customer sentiment, app-store ratings and regulation.

Best on sentiment
ZEN.COM
Best on ratings
ActivoBank
Best on app quality
ActivoBank
Best on review volume
ZEN.COM
ActivoBank
sentiment
Google Play
App Store
Trustpilot
View ActivoBank →
ZEN.COM
sentiment
Google Play
App Store
Trustpilot
View ZEN.COM →
Customer sentiment
NeoBase sentiment
69.5
89.5
BEST
App & store ratings
Trustpilot
1.8 ★
226 ratings
4.6 ★
7,549 ratings
BEST
Google Play
4.8 ★
35,453 ratings
BEST
4.5 ★
50,357 ratings
App Store
4.8 ★
42,833 ratings
4.8 ★
22,966 ratings
Total ratings
79K
81K
BEST
Service & responsiveness
1-star reviews
2%
BEST
7.4%
Replies to reviews
0%
100%
BEST
Typical reply time
-
~22 hours
Markets served
1
29
BEST
Company
Country
🇵🇹 Portugal
🇵🇱 Poland
Headquarters
Lisbon, Portugal
Warsaw, Poland

Recent coverage

Press we captured in the last 90 days: 0 for ActivoBank, 0 for ZEN.COM. Not scored - coverage volume says how often a brand is written about, not whether it is doing well.

ActivoBank
ZEN.COM

ActivoBank vs ZEN.COM: the verdict

ActivoBank and ZEN.COM are two neobanks tracked by NeoBase. Here is how they compare across the signals we measure - customer sentiment, store ratings and, for exchanges, MiCA regulation.

ZEN.COM leads NeoBase's composite sentiment score, 89.5 to 69.5 out of 100.

ActivoBank holds the stronger app-store ratings across Google Play and the App Store.

ActivoBank draws fewer bottom-scored reviews: 2% of its Trustpilot ratings are one star, against 7.4% for ZEN.COM.

ZEN.COM answers 100% of the reviews it receives; ActivoBank answers 0%.

Across 7 tracked metrics, ZEN.COM comes out ahead on 5.

How is the winner decided?
For each metric we take the higher value - the higher NeoBase sentiment score, the higher store rating, more ratings, and MiCA authorisation over none. Missing data is not counted.
Where does the data come from?
Ratings and sentiment are aggregated from Trustpilot, Google Play and the App Store; regulation from the official ESMA MiCA register. Scores update every month.
Can I compare other {type}?
Yes - open any two {type} profiles from the directory to build a side-by-side comparison.

← All neobanks

NeoBase is an independent information platform, not affiliated with the brands compared. Figures are indicative and update over time.